Customer Experience Concierge Centurion Lounge - MIA
American Express
New York
Workplace: OnsiteFull timeUSD 20 - 25.25 hourlyFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Communication","Customer service","Proactive problem-solving","Professionalism","Team collaboration"]Deliver exceptional, customer-facing service to American Express Card Members at the Centurion Lounge in MIA. As a Member Service Professional, you will welcome members, take ownership of their experience end-to-end, and resolve issues to build loyalty. Provide concierge and lifestyle recommendations, travel consultation, and minimal reservation assistance while partnering with lounge food and beverage partners. Work in a fast-paced team environment with flexible shifts.
