Boutique Sales Associate Assistant / Junior Sales Associate

Audemars Piguet
Tokyo
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2+ yearsSkills: ["Customer service","Communication","Teamwork","Hospitality","Attention to detail"]

Support day-to-day boutique operations by serving as a brand ambassador—helping with customer-facing service, sales support, and follow-ups. You’ll assist with product and brand learning, manage customer interactions (including new and returning clients), and keep CRM customer records accurate. The role also supports marketing event preparation and basic operations such as learning ERP/store workflows for smooth inventory and administrative work.

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Audemars Piguet
Audemars Piguet
1 month ago

Boutique Sales Associate Assistant / Junior Sales Associate

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Support day-to-day boutique operations by serving as a brand ambassador—helping with customer-facing service, sales support, and follow-ups. You’ll assist with product and brand learning, manage customer interactions (including new and returning clients), and keep CRM customer records accurate. The role also supports marketing event preparation and basic operations such as learning ERP/store workflows for smooth inventory and administrative work.
Location: Tokyo
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Act as a brand ambassador by learning brand and product knowledge and supporting customer guidance and sales activities.
  • •Provide customer service and in-store/visit support to contribute to a premium customer experience.
  • •Support new and existing customers by understanding needs and assisting with appropriate guidance and follow-ups.
  • •Use CRM to accurately input and update customer information to support customer management and sales activities.
  • •Support marketing events and boutique operations, including learning ERP/store workflows and helping with inventory and administrative tasks.

Pay and Benefits

Perks:Social InsurancePensionMeal AllowanceGym MembershipPaid LeaveChild AllowanceLanguage Training

Key Requirements

  • •Hospitality experience for 2+ years in hotels, restaurants, or the airline industry (in other industries is fine as long as you have hospitality experience).
  • •Understand the brand values and provide high hospitality customer service.
  • •Use a PC and Microsoft Office (Outlook, Excel, etc.) in daily work.
  • •Have strong Japanese communication skills (in-person, phone, and writing).
  • •Basic English skills are required for customer service and training (fluency not required).
Experience:2+ yearsHospitality
Skills:Customer serviceCommunicationTeamworkHospitalityAttention to detail
Languages:JapaneseEnglish
Tech Stack:CRMERPMicrosoft OfficeOutlookExcel

Company Brief

Audemars Piguet
Swiss manufacturer of high-end mechanical watches and luxury timepieces, known for iconic designs like the Royal Oak and for traditional craftsmanship blended with contemporary innovation.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Le Brassus, Switzerland
Founded: 1875
WebsiteLinkedIn