Customer Service Delivery Advocate- 4 Day Work Week!

Carvana
New York
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Safe driving","Attention to detail","Customer service","Reliability"]

Deliver vehicles to customers’ doors using custom car haulers while providing a great customer experience. Load and unload vehicles, inspect the car-hauler, complete customer paperwork, and maintain accurate notes in the customer tracking system. Drive safely and keep a clean driving record, handling physically demanding work in indoor and outdoor conditions. Requires 2+ years of customer-facing experience and specific licensing/requirements by state.

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FursaFursa
Carvana
Carvana
15 hours ago

Customer Service Delivery Advocate- 4 Day Work Week!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using custom car haulers while providing a great customer experience. Load and unload vehicles, inspect the car-hauler, complete customer paperwork, and maintain accurate notes in the customer tracking system. Drive safely and keep a clean driving record, handling physically demanding work in indoor and outdoor conditions. Requires 2+ years of customer-facing experience and specific licensing/requirements by state.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Deliver vehicles straight to customers’ doors using custom car haulers.
  • •Load/unload vehicles onto the hauler and inspect the car-hauler to ensure safe operation.
  • •Complete customer paperwork and write thorough notes in the customer tracking system.
  • •Drive safely, maintaining a clean driving record according to Carvana’s CMV Driver Qualification policy.
  • •Work rotating days off and adhere to assigned shift hours (7am–5pm or 11am–9pm).

Pay and Benefits

Salary: USD 20 - 22 hourly
Equity and Bonus:Equity
Schedule:4-Day Week
Perks:Health InsuranceDentalVision401kPaid LeaveStudent LoanOvertimeEquity

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Ability to perform physically demanding tasks including detailing vehicles and loading/unloading onto haulers, including lifting up to 50 lbs.
  • •Must be able to read, write, speak, and understand English.
  • •Must maintain safe driving and a clean driving record in line with Carvana’s CMV Driver Qualification policy.
  • •Must be at least 21 with a valid driver’s license, pass a drug test, and obtain a DOT Medical Card.
Experience:2+ yearsCustomer-facingAutomotive retail
Skills:Safe drivingAttention to detailCustomer serviceReliability
Licenses:NotaryChauffeur's licenseVehicle Verifier licenseDriver's licenseDOT Medical Card
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn