Sales Support Associate II

Tapestry
Orlando
Workplace: OnsitePart timeUSD 15 - 21.75Function: SalesSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Deliver a great customer experience at the cash wrap and on a well-maintained sales floor. Welcome clients, anticipate needs, and provide personalized assistance while operating POS accurately. Support brand presence in-store and locally, suggest add-on products and gift cards, and capture customer information where permitted. Receive and organize shipments, maintain stockroom cleanliness, manage stock levels, replenish the floor, and execute visual merchandising updates while following Loss Prevention guidelines.

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FursaFursa
Tapestry
Tapestry
3 weeks ago

Sales Support Associate II

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: first listed 2 weeks ago

Job Summary

Deliver a great customer experience at the cash wrap and on a well-maintained sales floor. Welcome clients, anticipate needs, and provide personalized assistance while operating POS accurately. Support brand presence in-store and locally, suggest add-on products and gift cards, and capture customer information where permitted. Receive and organize shipments, maintain stockroom cleanliness, manage stock levels, replenish the floor, and execute visual merchandising updates while following Loss Prevention guidelines.
Location: Orlando
Workplace: Onsite
Employment Type: Part time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients with warmth and professionalism and provide personalized assistance.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and adhere to Loss Prevention guidelines.

Pay and Benefits

Salary: USD 15 - 21.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock experience, sales), preferably in luxury retail service; education may be considered with experience.
  • •Knowledge of fashion trends and competition in the marketplace.
  • •Knowledge of cash register systems and basic computer skills, including using iPad/laptop, Mobile POS and Internet, and reading price and product release sheets.
  • •Strong attention to detail and organizational skills.
  • •Ability to multitask in a fast-paced environment with excellent communication and customer service; strong English proficiency.
Experience:Retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:IPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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