Manager, Learning Experience Design

Discover Financial
Richmond, Virginia
Workplace: OnsiteFull timeUSD 122,100 - 139,400 annuallyFunction: Education & TrainingExperience: 3+ yearsEducation: high_schoolSkills: ["People leadership","Mentoring","Strategic communication","Data-driven iteration","Collaboration"]

Lead a team of Learning Experience Designers to create high-impact learning ecosystems for associates across product, technical, data, and line-of-business teams. Translate complex business needs into engaging, measurable learning journeys across eLearnings, instructor-led training, workbooks, and digital platforms. Own initiative intake and prioritization, iterate learning like a product using engagement analytics and feedback, and build a future-ready design workforce with AI-infused workflows.

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Discover Financial
Discover Financial
14 hours ago

Manager, Learning Experience Design

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Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Lead a team of Learning Experience Designers to create high-impact learning ecosystems for associates across product, technical, data, and line-of-business teams. Translate complex business needs into engaging, measurable learning journeys across eLearnings, instructor-led training, workbooks, and digital platforms. Own initiative intake and prioritization, iterate learning like a product using engagement analytics and feedback, and build a future-ready design workforce with AI-infused workflows.
Location: Richmond, Virginia
Workplace: Onsite
Employment Type: Full time
Job Function: Education & Training
Seniority: Manager level

Key Responsibilities

  • •Lead and inspire a team of Learning Experience Designers to deliver end-to-end learning journeys
  • •Translate line-of-business and product requirements into intuitive, engaging, measurable learning content across multiple modalities
  • •Oversee a portfolio of learning initiatives by partnering with strategic advisors and aligning to business goals
  • •Mentor direct reports and set standards for learning design excellence
  • •Iterate and improve learning outcomes using engagement analytics, feedback, and organizational health metrics

Pay and Benefits

Salary: USD 122,100 - 139,400 annually

Key Requirements

  • •High School Diploma, GED, or equivalent certification
  • •At least 3 years of people leadership experience
  • •At least 5 years designing and developing learning experiences across digital and in-person learning environments
  • •5+ years people leadership experience leading Design teams (preferred)
  • •7+ years experience as a learning experience designer building learning experiences across digital and in-person environments (preferred)
Experience:3+ yearsLearning and developmentInstructional designPeople leadershipAdult learningDigital learning
Education:High School
Skills:People leadershipMentoringStrategic communicationData-driven iterationCollaboration

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn