Enterprise Account Executive - Existing Customers (US/Canada)

Sanity
Atlanta
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 8+ yearsEducation: bachelorsSkills: ["Communication","Relationship-building","Negotiation","Problem-solving","Strategic selling"]

Strategic Enterprise Account Manager responsible for growing revenue with key customers by driving net revenue retention and expansion through consultative SaaS sales, managing renewals, and identifying cross-sell opportunities. Will build strong relationships with business and technical leaders, develop account plans, and collaborate with Product and internal teams to surface opportunities and mitigate churn.

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Sanity
Sanity
11 months ago

Enterprise Account Executive - Existing Customers (US/Canada)

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Last checked: 19 hours agoStatus: Live

Job Summary

Strategic Enterprise Account Manager responsible for growing revenue with key customers by driving net revenue retention and expansion through consultative SaaS sales, managing renewals, and identifying cross-sell opportunities. Will build strong relationships with business and technical leaders, develop account plans, and collaborate with Product and internal teams to surface opportunities and mitigate churn.
Location: Atlanta
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Own and grow a portfolio of enterprise accounts, building long-term relationships and ensuring Sanity’s solutions align with customer outcomes
  • •Manage renewals and expansions, run consultative sales cycles, and uncover new opportunities through cross-sell and upsell strategies
  • •Create and maintain account plans with clear next steps, tracking progress against customer and company goals
  • •Partner cross-functionally with Product and other internal teams to surface opportunities and resolve challenges before they escalate
  • •Monitor customer health and key metrics to proactively mitigate churn
Travel: Low travel

Pay and Benefits

Perks:Health InsuranceEquity

Key Requirements

  • •8+ years of enterprise sales or account management experience in SaaS or complex technical solutions; track record of exceeding revenue goals and delivering NRR
  • •Strong communication skills with an entrepreneurial mindset and ability to influence both business and technical leaders
  • •Domain expertise in CMS or experience selling API-based solutions in SaaS, CPaaS, or PaaS
  • •Familiarity with Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Looker, and G-Suite
  • •Bachelor’s degree or equivalent experience
Experience:8+ yearsSaaSCMSAPIs
Education:Bachelor's
Skills:CommunicationRelationship-buildingNegotiationProblem-solvingStrategic selling
Tech Stack:SalesforceOutreachLinkedIn Sales NavigatorZoomInfoLookerG-Suite

Company Brief

Sanity
Provides a headless CMS and structured content platform that enables developers and teams to build, manage, and deliver content via real-time APIs, customizable studio, and rich tooling for digital experiences across web and mobile.
Industry: Developer Tools
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Oslo, Norway
Founded: 2015
WebsiteLinkedIn