Hermes

2 months ago

Sales Assistant befristet (m/w/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Sales-focused role in a Hermès boutique in Frankfurt, driving high-quality customer service and in-store sales across all Métiers. You will build strong client relationships, identify needs, and deliver an exceptional aftersales experience, while reflecting Hermès values and providing a welcoming, luxurious shopping environment.

Location: Frankfurt

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Provide high-quality customer service and create an inviting shopping environment for clients in-store.
•Conduct premium sales activities across all Hermès Métiers, ensuring product quality and exceptional service.
•Develop and maintain strong relationships with potential and current customers to drive repeat business.
•Identify and address customer inquiries and concerns effectively.
•Collaborate with team to achieve store goals and uphold Hermès standards of luxury service.

Pay and Benefits

Perks:Paid LeavePensionGym MembershipCorporate BenefitsAnnual Leave

Key Requirements

•Several years of customer-facing experience in luxury retail or a high-end service environment
•Natural passion for people and service
•High adaptability and strong cultural empathy
•Strong teamwork skills to achieve shared goals
•Fluent in German and Chinese with very good English; additional languages a plus

Experience:3+ yearsLuxury retailRetail

Skills:CommunicationCustomer serviceTeamworkEmpathyMultilingual

Languages:GermanChineseEnglish

Company Brief

Hermes

Hermès is a French luxury goods house specializing in high-end leather goods, ready-to-wear, accessories, fragrances, and homewares, renowned for craftsmanship and iconic products like the Birkin and Kelly bags.

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn

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Hermes

2 months ago

Sales Assistant befristet (m/w/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Frankfurt

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Mid level

Key Responsibilities

•Provide high-quality customer service and create an inviting shopping environment for clients in-store.
•Conduct premium sales activities across all Hermès Métiers, ensuring product quality and exceptional service.
•Develop and maintain strong relationships with potential and current customers to drive repeat business.
•Identify and address customer inquiries and concerns effectively.
•Collaborate with team to achieve store goals and uphold Hermès standards of luxury service.

Pay and Benefits

Perks:Paid LeavePensionGym MembershipCorporate BenefitsAnnual Leave

Key Requirements

•Several years of customer-facing experience in luxury retail or a high-end service environment
•Natural passion for people and service
•High adaptability and strong cultural empathy
•Strong teamwork skills to achieve shared goals
•Fluent in German and Chinese with very good English; additional languages a plus

Experience:3+ yearsLuxury retailRetail

Skills:CommunicationCustomer serviceTeamworkEmpathyMultilingual

Languages:GermanChineseEnglish

Company Brief

Hermes

Industry: Luxury Goods

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Paris, France

Founded: 1837

Website LinkedIn