Customer Success Engineer, French Speaking

Postman
Paris, London
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Collaboration","Problem-solving","Customer-facing","Strategic thinking"]

Join Postman as a Customer Success Engineer to architect scalable technical solutions for enterprise customers. You will partner with Customer Success Managers, translate business objectives into producible technical paths, create reusable collateral, and provide adaptive problem solving in a fast-paced API platform environment, with a requirement to be fluent in French and to work hands-on across the developer tools stack.

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Postman
Postman
5 months ago

Customer Success Engineer, French Speaking

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Last checked: 3 hours agoStatus: Live

Job Summary

Join Postman as a Customer Success Engineer to architect scalable technical solutions for enterprise customers. You will partner with Customer Success Managers, translate business objectives into producible technical paths, create reusable collateral, and provide adaptive problem solving in a fast-paced API platform environment, with a requirement to be fluent in French and to work hands-on across the developer tools stack.
Location: Paris, London
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Value Acceleration at Scale: unblock customers facing everything from basic setup issues to complex architectural challenges and identify patterns to build scalable solutions
  • •Technical Discovery and Solutioning: partner with CSMs to understand business objectives and translate them into production-ready technical implementations
  • •Collateral and Enablement: build reusable assets such as technical guides, templates, scripts, or reference implementations
  • •Product Feedback Loop: capture customer challenges, propose interim solutions, and document gaps to inform product roadmap discussions
  • •Adaptive Problem Solving: design pragmatic solutions (workarounds, custom scripts, integrations) when out-of-the-box functionality is insufficient

Pay and Benefits

Perks:Health InsuranceWellness StipendMeal Allowance

Key Requirements

  • •6-8+ years in a technical customer-facing role
  • •Experience with JavaScript and related technologies such as Node.js or TypeScript, or equivalent experience with other modern scripting languages
  • •Deep understanding of APIs, developer workflows, and modern DevOps practices
  • •Proven ability to scope ambiguous problems and deliver working solutions quickly
  • •Fluent in French
Education:Bachelor's
Skills:CommunicationCollaborationProblem-solvingCustomer-facingStrategic thinking
Languages:FrenchEnglish
Tech Stack:JavaScriptNode.jsTypeScriptAPIsDevOpsGitHubAWSAzure

Company Brief

Postman
Provides a collaborative API development platform enabling design, testing, documentation, and monitoring of APIs. Widely used by developers and teams to streamline API workflows across development and testing lifecycles.
Industry: API Platforms
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2014
WebsiteLinkedIn