Account Manager

Deliveroo
Brussels
Workplace: HybridFull timeFunction: Customer Success & Account ManagementExperience: 2+ yearsSkills: ["Analytical","Negotiation","Customer-centric","Commercial mindset","Cross-functional collaboration"]

Liaise between Deliveroo and key restaurant partners in Belgium, building long-term strategic partnerships with 30–40 national brands. Own tailored partner projects from inception through implementation, and track partner KPIs to run performance reviews with senior stakeholders. Drive revenue growth across existing accounts by advising on best practices and developing partner strategies. Collaborate cross-functionally and spend substantial time in the field to ensure win-win operations across Belgium.

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FursaFursa
Deliveroo
Deliveroo
20 hours ago

Account Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Liaise between Deliveroo and key restaurant partners in Belgium, building long-term strategic partnerships with 30–40 national brands. Own tailored partner projects from inception through implementation, and track partner KPIs to run performance reviews with senior stakeholders. Drive revenue growth across existing accounts by advising on best practices and developing partner strategies. Collaborate cross-functionally and spend substantial time in the field to ensure win-win operations across Belgium.
Location: Brussels
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop and manage long-term strategic partnerships with around 30–40 national restaurant brands.
  • •Ensure delivery of tailored partner-specific projects from inception to implementation.
  • •Monitor and analyse partner KPI performance and present partner performance reviews to senior stakeholders.
  • •Increase revenue from existing accounts by consulting on best practices and developing partner strategies.
  • •Manage relationships with restaurant partners across Belgium, working cross-functionally to optimize partnerships.
Travel: Medium travel

Pay and Benefits

Perks:Health InsuranceCompany CarMeal VouchersMacbookGym Membership

Key Requirements

  • •2+ years of account management experience.
  • •Strong knowledge of the restaurant industry.
  • •Methodical, commercially driven mindset with experience negotiating and handling sales discussions.
  • •Analytical ability to analyse data and improve performance for store partners.
  • •Fluent/native Dutch with good understanding of French and English.
Experience:2+ yearsRestaurant industryFood delivery
Skills:AnalyticalNegotiationCustomer-centricCommercial mindsetCross-functional collaboration
Languages:DutchFrenchEnglish

Company Brief

Deliveroo
Deliveroo is a multinational online food and grocery delivery marketplace connecting consumers, restaurants, retailers and riders via its app and platform, operating across multiple countries with fast local delivery and logistics services.
Industry: Online Marketplaces
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Unicorn (USD 1B+)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2013
Glassdoor
Glassdoor: 3.4
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