Senior Technical Account Manager (Strategic Accounts)

Okta
Chicago, New York, Texas, Washington
Workplace: RemoteFull timeUSD 160,000 - 220,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsEducation: bachelorsSkills: ["Problem-solving","Communication","Leadership","Mentoring","Strategic alignment"]

Serve as a trusted technical advisor to Okta’s largest enterprise customers in Workforce Identity, guiding strategic account alignment and broad deployment plans. Build deep customer relationships, resolve complex technical escalations, and proactively manage risks to improve customer security posture. Deliver thought leadership through best practices, workshops, and training, mentor peers, and help drive adoption and retention strategies through repeatable assets and process improvements.

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Okta
Okta
1 day ago

Senior Technical Account Manager (Strategic Accounts)

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Job Summary

Serve as a trusted technical advisor to Okta’s largest enterprise customers in Workforce Identity, guiding strategic account alignment and broad deployment plans. Build deep customer relationships, resolve complex technical escalations, and proactively manage risks to improve customer security posture. Deliver thought leadership through best practices, workshops, and training, mentor peers, and help drive adoption and retention strategies through repeatable assets and process improvements.
Location: Chicago, New York, Texas, Washington
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Build long-lasting strategic relationships with customers as their go-to technical advisor and primary point of contact for technical leadership.
  • •Apply advanced technical expertise to solve complex problems, design solutions, and influence customer identity strategies.
  • •Create tailored technical plans for success and expand customer adoption of Okta through additional use cases and improved security posture.
  • • Independently handle most customer technical escalations or collaborate with the Customer Success Manager (CSM) to drive resolution.
  • •Serve as a thought leader through workshops, training, and best practices, and mentor peers while improving TAM adoption and retention execution.
Travel: Medium travel

Pay and Benefits

Salary: USD 160,000 - 220,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveParental LeaveEquityFlexible Spending

Key Requirements

  • •8+ years of related professional experience (or 6+ years with a Master’s degree).
  • •3+ years of experience as a Technical Account Manager (TAM) or comparable role (e.g., Technical Consultant, Product Management, Solution Architect).
  • •3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
  • •BA/BS/MS in Computer Science, Information Technology, or related discipline (or equivalent work experience).
  • •Certifications such as Okta Certified and/or CISSP (or equivalent).
Experience:8+ yearsEnterprise SaaSIdentity and access managementWorkforce identity
Education:Bachelor's in Computer Science, Information Technology or related discipline
Skills:Problem-solvingCommunicationLeadershipMentoringStrategic alignment
Certifications:Okta CertifiedCISSP
Tech Stack:OktaIdentity & Access Management (IAM)Single Sign-On (SSO)Adaptive MFADevice AccessAPI Access ManagementSecure Partner AccessAccess GatewayUniversal DirectoryIdentity Governance & Administration (IGA)Identity Threat Detection & Response (ITDR)Privileged Access Management (PAM)SAML 2.0WS-FederationOAuthOpenID ConnectSCIMSalesforceBoxOffice 365

Company Brief

Okta
Provides identity and access management cloud solutions that help organizations secure and manage user authentication, single sign-on, multi-factor authentication, and lifecycle management across applications and devices.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn