Sr. Systems Engineer (Dedicated)

Atlas Technica
Austin
Workplace: OnsiteFull timeFunction: IT Operations (Systems/Network Admin)Skills: ["Written communication","Verbal communication","Mentoring","Balancing multiple priorities","Client-first mindset"]

Provide dedicated onsite IT support for end users and serve as an escalation point for technical issues. Administer and troubleshoot Microsoft Windows, Windows Server, Active Directory, Group Policy, and Microsoft 365 services (Exchange Online, SharePoint Online, Intune, Entra ID). Support networking and security capabilities, manage virtualization (VMware/Hyper-V), and assist with Microsoft Azure workloads while balancing support tickets, documentation, and client projects.

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Atlas Technica
Atlas Technica
4 days ago

Sr. Systems Engineer (Dedicated)

âś“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Provide dedicated onsite IT support for end users and serve as an escalation point for technical issues. Administer and troubleshoot Microsoft Windows, Windows Server, Active Directory, Group Policy, and Microsoft 365 services (Exchange Online, SharePoint Online, Intune, Entra ID). Support networking and security capabilities, manage virtualization (VMware/Hyper-V), and assist with Microsoft Azure workloads while balancing support tickets, documentation, and client projects.
Location: Austin
Workplace: Onsite
Employment Type: Full time
Job Function: IT Operations (Systems/Network Admin)
Seniority: Mid level

Key Responsibilities

  • •Provide dedicated onsite IT support to end users.
  • •Act as the escalation point for Junior Systems Engineers and Systems Engineers.
  • •Mentor and support the technical development of Junior Systems Engineers and Systems Engineers.
  • •Manage and resolve support requests using the organization’s ticketing system.
  • •Troubleshoot and administer Windows, Microsoft 365, networking, virtualization, and Azure-related workloads while maintaining documentation and change-control procedures.

Key Requirements

  • •3+ years of relevant IT experience in desktop support, systems engineering, or systems administration.
  • •Strong end-user and desktop support experience in Microsoft Windows environments.
  • •Significant experience with Microsoft 365 stack, including Exchange Online, SharePoint Online, Microsoft Intune, and Microsoft Entra ID.
  • •Strong knowledge of Microsoft Windows Server, Active Directory, and Group Policy.
  • •Experience supporting endpoint threat-management solutions (e.g., Sophos) and working knowledge of virtualization (VMware or Hyper-V).
Skills:Written communicationVerbal communicationMentoringBalancing multiple prioritiesClient-first mindset
Tech Stack:Microsoft WindowsMicrosoft OfficeMicrosoft 365Exchange OnlineSharePoint OnlineMicrosoft IntuneMicrosoft Entra IDWindows ServerActive DirectoryGroup PolicyVMwareHyper-VTCP/IPLANDMZWANDHCPDNSRoutingSwitching

Company Brief

Atlas Technica
Managed service provider delivering cloud-first IT, cybersecurity, and managed infrastructure tailored to hedge funds, private equity firms, and alternative investment organizations.
Industry: Professional Services
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: New York, United States
Founded: 2016
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