Manager, Product Manager - Case Servicing

Discover Financial
New York, Virginia, Richmond, Wilmington
Workplace: OnsiteFull timeUSD 179,700 - 205,100 annuallyFunction: Product ManagementExperience: 3+ yearsEducation: bachelorsSkills: ["Stakeholder management","Discovery and ideation","Cross-functional collaboration","Domain learning","Transformational leadership"]

Own product strategy for digital-first case servicing experiences by prioritizing high-leverage opportunities across the servicing landscape. Lead discovery and ideation, manage stakeholders, and quickly learn new domains while partnering with product and technology teams to deliver innovative, resilient, omni-channel solutions. Apply a human-centered, business-focused framework with integrated problem solving and transformational leadership to drive organizational alignment and measurable customer outcomes.

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Discover Financial
Discover Financial
4 weeks ago

Manager, Product Manager - Case Servicing

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Last checked: 4 hours agoStatus: Live

Job Summary

Own product strategy for digital-first case servicing experiences by prioritizing high-leverage opportunities across the servicing landscape. Lead discovery and ideation, manage stakeholders, and quickly learn new domains while partnering with product and technology teams to deliver innovative, resilient, omni-channel solutions. Apply a human-centered, business-focused framework with integrated problem solving and transformational leadership to drive organizational alignment and measurable customer outcomes.
Location: New York, Virginia, Richmond, Wilmington
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Prioritize highest leverage opportunities across the servicing landscape and prepare new experiences for development.
  • •Manage many stakeholders and lead discovery and ideation.
  • •Partner with other product managers and tech teams to implement solutions.
  • •Lead cross-functional teams to solve customer problems and drive organizational alignment.
  • •Demonstrate human-centered, business-focused, technology-driven product leadership using integrated problem solving.

Pay and Benefits

Salary: USD 179,700 - 205,100 annually

Key Requirements

  • •Bachelor's or Master's degree in a quantitative field (e.g., Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Information Systems) or Business/Marketing.
  • •OR a Bachelor's degree in any field with at least 3 years of Product Management experience.
  • •Experience translating business strategy and analysis into consumer facing digital products.
Experience:3+ years
Education:Bachelor's in quantitative field; Business or Marketing
Skills:Stakeholder managementDiscovery and ideationCross-functional collaborationDomain learningTransformational leadership

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn