Field Service Representative

GovCIO
Germany
Workplace: HybridFull timeUSD 110,000 - 110,000 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 9+ yearsEducation: high_schoolSkills: ["Interpersonal skills","Organizational skills","Team collaboration","Customer communication","Independent self-starter"]

Integrate and deploy a customer’s deployable communications system from delivery through installation, configuration, and maintenance. Serve as the onsite Subject Matter Expert for system assembly, programming, troubleshooting, and hardware configuration. Provide on-site end-user training and produce analytical service reports while coordinating daily with the customer. Support Information Assurance and Risk Management Framework processes on behalf of the customer.

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FursaFursa
GovCIO
GovCIO
8 hours ago

Field Service Representative

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Integrate and deploy a customer’s deployable communications system from delivery through installation, configuration, and maintenance. Serve as the onsite Subject Matter Expert for system assembly, programming, troubleshooting, and hardware configuration. Provide on-site end-user training and produce analytical service reports while coordinating daily with the customer. Support Information Assurance and Risk Management Framework processes on behalf of the customer.
Location: Germany
Workplace: Hybrid
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Assemble, install, and configure deployable communications systems and equipment in accordance with site assessments and schematics.
  • •Complete system programming and optimization as part of the installation process.
  • •Perform routine maintenance and analysis, including hardware configuration and adding/removing/replacing components as needed.
  • •Provide on-site end-user training on system operation, maintenance, and limited troubleshooting, and conduct troubleshooting to resolve issues quickly.
  • •Produce frequent, analytical service reports and maintain effective customer communications and relations.

Pay and Benefits

Salary: USD 110,000 annually

Key Requirements

  • •High School with 9+ years (or commensurate experience).
  • •TS/SCI clearance required.
  • •1-3 years of SATCOM experience.
  • •1-3 years of networking experience and experience working with COMSEC items/materials.
  • •DoD 8140 IAT Level II (Sec+CE, CYSA+, CND, CCNA-Security).
Experience:9+ years
Education:High School
Skills:Interpersonal skillsOrganizational skillsTeam collaborationCustomer communicationIndependent self-starter
Certifications:DoD 8140 IAT Level IISec+CECYSA+CNDCCNA-Security
Languages:English
Tech Stack:SATCOM terminalsNetworking equipmentCOMSECType 1 encryptorsSKLsKGsNIPRSIPRJWICSLow Earth Orbit communications

Eligibility

Security Clearance:TS/SCI

Company Brief

GovCIO
Provides IT modernization, cloud, cybersecurity, data analytics, and managed services to U.S. federal civilian and defense agencies, delivering technology solutions and mission support to improve government operations and security.
Industry: Professional Services
Growth: Established Company
Headquarters: Herndon, United States
WebsiteLinkedIn