Trainer, Support & Operations, EMEA

Live Nation Entertainment
London
Workplace: OnsiteFull timeFunction: Education & TrainingSkills: ["Communication","Presentation","Prioritization","Adaptability","Collaboration"]

Design and deliver scalable onboarding and role-based learning programs for EP and CAM audiences across the EMEA region. Own regional education delivery through in-person, virtual, and LMS-based e-learning, including Client Education Day sessions. Translate TM1 product functionality into practical guidance, close capability gaps, and continuously improve training content and effectiveness while supporting automation and operational excellence.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Live Nation Entertainment
Live Nation Entertainment
1 hour ago

Trainer, Support & Operations, EMEA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Design and deliver scalable onboarding and role-based learning programs for EP and CAM audiences across the EMEA region. Own regional education delivery through in-person, virtual, and LMS-based e-learning, including Client Education Day sessions. Translate TM1 product functionality into practical guidance, close capability gaps, and continuously improve training content and effectiveness while supporting automation and operational excellence.
Location: London
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Education & Training

Key Responsibilities

  • •Design and deliver structured onboarding and role-based learning pathways across EP and CAM audiences.
  • •Deliver training sessions in-person and virtually to ensure effective knowledge transfer and engagement.
  • •Create, maintain, and publish product training programs in the LMS, including modular reusable learning assets.
  • •Serve as a consultative SME to improve operational performance through structured learning solutions.
  • •Host Client Education Day sessions, provide consistent messaging for system enhancements, and track milestones and adoption metrics.

Key Requirements

  • •Demonstrated experience training teams in a similar live entertainment and ticketing business context.
  • •Strong knowledge of Event Programming processes and best practices within Host Markets.
  • •Strong working knowledge of TM1 products and ability to translate product functionality into role-specific training.
  • •Experience delivering training in live, virtual, and online formats.
  • •Strong communication and presentation skills, with ability to manage multiple priorities in a fast-paced environment.
Experience:Live entertainmentTicketingHost MarketsEvent Programming
Skills:CommunicationPresentationPrioritizationAdaptabilityCollaboration
Tech Stack:TM1LMSSharePointConfluenceAsanaContinuSalesforce

Company Brief

Live Nation Entertainment
Operates a global live entertainment platform that promotes concerts, manages ticketing, and runs venues and festivals. Connects artists, fans, and brands through large-scale events, sponsorships, and digital ticketing services.
Industry: Events & Live Entertainment
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Beverly Hills, United States
Founded: 2010
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor