Service Specialist

Aon
Perth
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Problem-solving","Teamwork","Attention to detail","Proactive"]

Service Specialist role providing administration support for insurance client accounts, handling communications with clients, preparing renewals and quotes, and coordinating with brokers, underwriters and client managers. This hybrid, entry-level position emphasizes strong attention to detail, excellent communication, and proactive, customer-focused service within a collaborative Aon team.

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FursaFursa
Aon
Aon
3 months ago

Service Specialist

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 minutes agoStatus: Live

Job Summary

Service Specialist role providing administration support for insurance client accounts, handling communications with clients, preparing renewals and quotes, and coordinating with brokers, underwriters and client managers. This hybrid, entry-level position emphasizes strong attention to detail, excellent communication, and proactive, customer-focused service within a collaborative Aon team.
Location: Perth
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Provide administration support to Account Brokers regarding client insurance/risk needs.
  • •Engage with clients through phone calls, emails, and face-to-face meetings to support their insurance requirements.
  • •Participate in pre-renewal, renewal and post-renewal activities including drafting quotations, endorsements, and renewal reports.
  • •Prepare, lodge, and invoice insurance policies in a timely and accurate manner.
  • •Attend client meetings and support tender processes, renewals, claims and other insurance broking duties.

Key Requirements

  • •Excellent attention to detail with strong verbal and written communication and problem-solving skills.
  • •Ability to work in a close team environment and within tight timeframes.
  • •Proficiency with Microsoft Office 365, Email, Teams and Google Drive.
  • •Strong administration and customer service skills with a proactive, independent work style.
  • •Interest in developing a career in insurance and client servicing.
Experience:InsuranceCustomer service
Skills:CommunicationProblem-solvingTeamworkAttention to detailProactive
Languages:English (US)
Tech Stack:Microsoft Office 365EmailTeamsGoogle Drive

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor