Retail Sales Executive

Du
Dubai
Workplace: OnsiteFull timeFunction: SalesEducation: high_schoolSkills: ["Self-motivated","Listening","Networking","Relationship-building","Collaborating"]

Deliver end-to-end customer service in-store by explaining product features and benefits, making recommendations, and demonstrating products for comparative selling. Meet and track sales targets while keeping the workstation and store area tidy and stocked with accurate information. Process transactions accurately, issue receipts, support onboarding and account changes for telecom services, and resolve billing disputes to ensure a great customer experience.

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FursaFursa
Du
Du
1 day ago

Retail Sales Executive

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 4 months ago

Job Summary

Deliver end-to-end customer service in-store by explaining product features and benefits, making recommendations, and demonstrating products for comparative selling. Meet and track sales targets while keeping the workstation and store area tidy and stocked with accurate information. Process transactions accurately, issue receipts, support onboarding and account changes for telecom services, and resolve billing disputes to ensure a great customer experience.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Explain product features/benefits for comparative selling and service recommendations, demonstrating products to customers.
  • •Achieve sales targets while maintaining a tidy store/workstation and ensuring brochures/information are properly stacked.
  • •Process sales/service transactions accurately, including issuing payments and receipts and completing required documentation verification.
  • •Maintain up-to-date knowledge of products, propositions, and company communications to meet customer needs.
  • •Provide technical “usage” support and assist with service onboarding, account changes/migrations/upgrades/downgrades, and resolve billing disputes/errors.

Key Requirements

  • •Ideally have retail experience or experience in a customer service role in the telecom industry.
  • •Have a good understanding of telecom and data products and services.
  • •Minimum high school certificate for UAE Nationals, or a diploma for Expats.
  • •Strong computer literacy (Word, Excel, Outlook).
  • •Excellent communication and listening skills to deliver against customer needs and KPIs.
Experience:TelecomRetailCustomer service
Education:High School in High School Graduate
Skills:Self-motivatedListeningNetworkingRelationship-buildingCollaborating
Languages:EnglishArabic
Tech Stack:WordExcelOutlook

Company Brief

Du
du (Emirates Integrated Telecommunications Company PJSC) is a UAE-based telecom operator providing mobile, fixed-line, broadband, IPTV and ICT services to consumers and businesses across the United Arab Emirates.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 2005
Glassdoor
Glassdoor: 3.6
WebsiteLinkedInGlassdoor