Renewals Manager
Singapore
Workplace: RemoteFull timeFunction: Customer Success & Account ManagementExperience: 2-5 yearsSkills: ["Collaboration","Independence","Process orientation","Entrepreneurial mindset","Customer-first"]Own the renewal quote-to-close process for customers 120–90 days ahead of renewal dates, driving retention and term extensions to meet quarterly revenue goals. Partner with Customer Success to assess customer health and craft renewal solutions, manage forecasts for your assigned book, and handle escalations to reduce churn. Collaborate with Legal and the Deals Desk, identify at-risk accounts early, and improve renewal processes.
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