Associate Auto Claims Adjuster Upskill

USAA
United States
Workplace: HybridFull timeUSD 48,340 - 50,340Function: Insurance & ActuarialEducation: high_schoolSkills: ["Customer service","Clear communication","Prioritization","Multitasking","Problem-solving"]

Triage and adjust low-complexity, non-injury auto insurance claims for USAA members in the Tampa office. You’ll investigate, evaluate, negotiate, and settle claims end-to-end under supervision, while documenting decisions and communicating appropriate expectations. After training, you’ll work offsite two days per week, help resolve high-volume claim types, and support catastrophe (CAT) response as needed, including possible weekend and travel.

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FursaFursa
USAA
USAA
4 hours ago

Associate Auto Claims Adjuster Upskill

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Triage and adjust low-complexity, non-injury auto insurance claims for USAA members in the Tampa office. You’ll investigate, evaluate, negotiate, and settle claims end-to-end under supervision, while documenting decisions and communicating appropriate expectations. After training, you’ll work offsite two days per week, help resolve high-volume claim types, and support catastrophe (CAT) response as needed, including possible weekend and travel.
Location: United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Acquire and apply basic knowledge of auto coverages to evaluate and settle high-volume, low-complexity auto claims under supervision.
  • •Investigate, evaluate, negotiate, and settle claims while resolving issues through proactive problem-solving within authority guidelines.
  • •Clearly document damage evaluation, investigation, negotiation, and settlement decisions.
  • •Collaborate with external and internal business partners to set expectations and facilitate claims resolution.
  • •Support workload surges and catastrophe (CAT) response operations, including potential CAT deployment travel with minimal notice.
Travel: Low travel

Pay and Benefits

Salary: USD 48,340 - 50,340
Perks:Health InsuranceDentalVision401kPensionLife InsuranceParental LeaveAdoption AssistancePaid LeavePaid HolidaysVolunteer HoursWellness Stipend

Key Requirements

  • •High school diploma or equivalent experience or GED.
  • •Provide exceptional customer service by communicating clearly and professionally using multiple communication channels for auto-claims information.
  • •Prioritize and multi-task while navigating multiple business applications.
  • •Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire.
  • •Complete a job-related assessment.
Education:High School
Skills:Customer serviceClear communicationPrioritizationMultitaskingProblem-solving
Licenses:Insurance adjuster license

Company Brief

USAA
Provides insurance, banking, investment, and financial services to U.S. military members, veterans, and their families. Best known for auto, home, life insurance, and member-focused digital banking products.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: San Antonio, United States
Founded: 1922
WebsiteLinkedIn