Philips

1 week ago

Customer Program Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Lead customer-facing Radiology Informatics programs across the full project lifecycle, improving customer satisfaction (NPS) through delivery of PACS, RIS, and enterprise imaging solutions. Own large-scale, cross-functional implementations using PMP/PRINCE2, stakeholder communication, risk management, and customer acceptance. Manage budgets, change requests, forecasts, and workforce planning while representing projects in governance forums and partnering with senior customer and external stakeholders.

Location: United Kingdom, Ireland, Denmark, Sweden, Norway, Finland

Workplace: Remote

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Oversee and manage large-scale, cross-functional software implementation projects, ensuring scope, timeline, budget, quality, resources, and risk are delivered.
•Drive project goals and balanced decision-making, including detailed progress/escalation reporting with corrective actions.
•Build relationships with customers and external partners, representing projects in steering committees and governance forums.
•Lead and empower diverse project teams while ensuring adherence to standardized delivery processes (e.g., SOLiD/Gearshift) for a flawless customer experience.
•Manage budgets, change requests, forecasting, cost performance/KPIs, and workforce planning/resource allocation across projects.

Travel: Medium travel

Pay and Benefits

Perks:Annual BonusCompany CarFlexible Benefits

Key Requirements

•5+ years of work experience in software professional services and project management across different countries/markets.
•PMP (PMI) certified (mandatory) and knowledge of project management methodologies and estimation techniques.
•Degree/qualification in Software Engineering, Business Engineering, or equivalent.
•Proven experience delivering healthcare IT/software projects, ideally including Radiology Informatics and PACS.
•Experience managing teams and subcontractors, including complex contract negotiations, with financial acumen and strong communication skills.

Experience:5+ yearsHealthcare ITSoftware professional services

Education:

Skills:Stakeholder communicationRisk managementLeadershipTeam managementFinancial acumen

Licenses:Driving license

Certifications:PMP (PMI)

Languages:English

Tech Stack:PMPPRINCE2PACSRISEnterprise imagingSOLiDGearshiftNPSDBSHealth & Safety standards

Eligibility

Security Clearance:DBS criminal record check

Company Brief

Philips

Global health technology company focusing on diagnostic imaging, patient monitoring, and consumer health products. Philips develops medical devices, healthcare informatics, and solutions to improve patient care and personal well-being.

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 1891

Glassdoor: 3.8

Website LinkedIn

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Philips

1 week ago

Customer Program Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 12 hours agoStatus: Live

Job Summary

Location: United Kingdom, Ireland, Denmark, Sweden, Norway, Finland

Workplace: Remote

Employment Type: Full time

Job Function: Program & Project Management (PMO)

Seniority: Manager level

Key Responsibilities

•Oversee and manage large-scale, cross-functional software implementation projects, ensuring scope, timeline, budget, quality, resources, and risk are delivered.
•Drive project goals and balanced decision-making, including detailed progress/escalation reporting with corrective actions.
•Build relationships with customers and external partners, representing projects in steering committees and governance forums.
•Lead and empower diverse project teams while ensuring adherence to standardized delivery processes (e.g., SOLiD/Gearshift) for a flawless customer experience.
•Manage budgets, change requests, forecasting, cost performance/KPIs, and workforce planning/resource allocation across projects.

Travel: Medium travel

Pay and Benefits

Perks:Annual BonusCompany CarFlexible Benefits

Key Requirements

•5+ years of work experience in software professional services and project management across different countries/markets.
•PMP (PMI) certified (mandatory) and knowledge of project management methodologies and estimation techniques.
•Degree/qualification in Software Engineering, Business Engineering, or equivalent.
•Proven experience delivering healthcare IT/software projects, ideally including Radiology Informatics and PACS.
•Experience managing teams and subcontractors, including complex contract negotiations, with financial acumen and strong communication skills.

Experience:5+ yearsHealthcare ITSoftware professional services

Education:

Skills:Stakeholder communicationRisk managementLeadershipTeam managementFinancial acumen

Licenses:Driving license

Certifications:PMP (PMI)

Languages:English

Tech Stack:PMPPRINCE2PACSRISEnterprise imagingSOLiDGearshiftNPSDBSHealth & Safety standards

Eligibility

Security Clearance:DBS criminal record check

Company Brief

Philips

Industry: HealthTech

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Amsterdam, Netherlands

Founded: 1891

Glassdoor: 3.8

Website LinkedIn