3 weeks ago

Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Deliver an iconic, customer-first used-car experience by guiding customers through sales, appraisals, test drives, and financing applications. Perform vehicle condition and cosmetic inspections, manage inventory check-in and reconciliation, and handle paperwork, payments, and auditing. Coordinate service appointments and review repair order invoices for accurate billing while collaborating across teams and following CarMax Environmental, Health and Safety (EH&S) requirements.

Location: Louisiana

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver exceptional customer service.
•Conduct accurate vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
•Handle administrative tasks (printing reports, maintaining transaction paperwork, auditing documents, managing payments) and coordinate service appointments while reviewing repair order invoices for accuracy.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly

Perks:Paid LeavePaid HolidaysSick Time

Key Requirements

•Strong communication skills with confidence representing CarMax and its products.
•Build lasting relationships and create win-win solutions for customers.
•Demonstrate integrity, respect, and teamwork in a fast-paced environment.
•Balance customer needs with business goals and follow processes accurately.
•High School Diploma or equivalent and a valid driver’s license; ability to lift up to 25 lbs and read and transcribe data.

Education:High School

Skills:CommunicationRelationship-buildingIntegrityTeamworkAttention to detail

Licenses:Valid driver’s license

Tech Stack:Microsoft Office SuiteMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

3 weeks ago

Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: Louisiana

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver exceptional customer service.
•Conduct accurate vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
•Handle administrative tasks (printing reports, maintaining transaction paperwork, auditing documents, managing payments) and coordinate service appointments while reviewing repair order invoices for accuracy.

Pay and Benefits

Salary: USD 15.5 - 23.3 hourly

Perks:Paid LeavePaid HolidaysSick Time

Key Requirements

•Strong communication skills with confidence representing CarMax and its products.
•Build lasting relationships and create win-win solutions for customers.
•Demonstrate integrity, respect, and teamwork in a fast-paced environment.
•Balance customer needs with business goals and follow processes accurately.
•High School Diploma or equivalent and a valid driver’s license; ability to lift up to 25 lbs and read and transcribe data.

Education:High School

Skills:CommunicationRelationship-buildingIntegrityTeamworkAttention to detail

Licenses:Valid driver’s license

Tech Stack:Microsoft Office SuiteMicrosoft WordMicrosoft ExcelMicrosoft PowerPoint

Company Brief

CarMax

Industry: Automotive

Website