Senior Manager – CDD & Governance

Emirates NBD
London
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Stakeholder management","Communication skills","Prioritisation","Team leadership","Regulatory alignment"]

Lead the Customer Due Diligence function for a UK regulated banking environment, overseeing CDD, KYC, and EDD operations across onboarding, periodic and trigger reviews, and remediation. Ensure customer screening and documentation standards meet UK regulatory and internal requirements. Develop CDD governance reporting, MI, KPIs, and quality assurance frameworks, and partner with Financial Crime Compliance, MLRO, CRO, Operational Risk, and audit stakeholders. Manage and develop the CDD & Governance team.

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FursaFursa
Emirates NBD
Emirates NBD
21 hours ago

Senior Manager – CDD & Governance

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead the Customer Due Diligence function for a UK regulated banking environment, overseeing CDD, KYC, and EDD operations across onboarding, periodic and trigger reviews, and remediation. Ensure customer screening and documentation standards meet UK regulatory and internal requirements. Develop CDD governance reporting, MI, KPIs, and quality assurance frameworks, and partner with Financial Crime Compliance, MLRO, CRO, Operational Risk, and audit stakeholders. Manage and develop the CDD & Governance team.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Lead CDD, KYC and EDD operations across onboarding, periodic reviews, trigger reviews, and remediation activity.
  • •Ensure customer due diligence, screening, and file documentation standards are maintained in line with UK regulatory and internal requirements.
  • •Develop CDD procedures, governance reporting, MI, KPIs, and quality assurance frameworks for senior management review.
  • •Partner with Financial Crime Compliance, MLRO, CRO, Operational Risk, Relationship Managers, Operations, and audit stakeholders.
  • •Lead and develop the CDD & Governance team, supporting resource planning, continuous improvement, and operational controls.

Key Requirements

  • •Significant experience managing Customer Due Diligence or KYC operations within a UK regulated bank.
  • •Strong understanding of UK AML/CTF regulations, including CDD, EDD, customer risk ratings, and high-risk customer management.
  • •Experience leading operational teams and managing audits, regulatory reviews, remediation plans, and regulatory change.
  • •Strong stakeholder management, senior reporting, prioritisation, and communication skills.
  • •Degree or equivalent professional experience; a financial crime qualification such as ICA or ACAMS is desirable.
Experience:BankingFinancial services
Skills:Stakeholder managementCommunication skillsPrioritisationTeam leadershipRegulatory alignment
Certifications:ICAACAMS

Company Brief

Emirates NBD
Emirates NBD is a leading UAE-based banking group providing retail, corporate, Islamic, investment and private banking, plus asset management and digital banking services across multiple countries in the MENAT region.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1963
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