4 days ago

Product Manager - (Logistics, HeroCare)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Own the HeroCare logistics product area, streamlining the end-to-end service ticketing lifecycle and enabling supervisors with real-time monitoring tools. Define and shape the product roadmap by translating business needs and technical constraints into clear priorities. Collaborate with engineering to deliver scalable solutions, use data and analytics to diagnose issues and improve agent productivity, and iterate based on launch performance.

Location: Singapore

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Shape the product roadmap by turning business needs and technical constraints into actionable priorities.
•Align and influence multiple stakeholders across the organization to drive meaningful outcomes.
•Own a defined problem area within the service platform focused on improving agent productivity.
•Partner with engineering teams across products to build scalable, robust solutions.
•Use data and analytics to understand failures and agent pain points, support launches, monitor performance, and iterate based on results.

Pay and Benefits

Perks:Health InsuranceDental

Key Requirements

•5+ years of cross-functional experience delivering results as a product leader.
•Use data and analytics to identify problems, test hypotheses, prioritize work, and measure impact on key metrics.
•Lead and influence stakeholders without direct authority to drive outcomes.
•Experience leading agile teams and translating epics into well-structured user stories.
•Experience with customer service, support operations, or contact center technology is a plus.

Experience:5+ yearsCustomer serviceContact center

Skills:CommunicationPresentationInterpersonal skillsLeadingInfluencingProduct leadershipData-driven decision-makingAgile collaboration

Languages:English

Company Brief

Delivery Hero

Global online food-ordering and local delivery platform operating multiple regional brands (e.g., Foodpanda, Glovo, Talabat) across 50–70+ countries, supplying food and quick-commerce deliveries via marketplace and logistics services.

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor

Loading job details...

Preparing the role view and application actions.

Delivery Hero

4 days ago

Product Manager - (Logistics, HeroCare)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Hybrid

Employment Type: Full time · Permanent

Job Function: Product Management

Seniority: Mid level

Key Responsibilities

•Shape the product roadmap by turning business needs and technical constraints into actionable priorities.
•Align and influence multiple stakeholders across the organization to drive meaningful outcomes.
•Own a defined problem area within the service platform focused on improving agent productivity.
•Partner with engineering teams across products to build scalable, robust solutions.
•Use data and analytics to understand failures and agent pain points, support launches, monitor performance, and iterate based on results.

Pay and Benefits

Perks:Health InsuranceDental

Key Requirements

•5+ years of cross-functional experience delivering results as a product leader.
•Use data and analytics to identify problems, test hypotheses, prioritize work, and measure impact on key metrics.
•Lead and influence stakeholders without direct authority to drive outcomes.
•Experience leading agile teams and translating epics into well-structured user stories.
•Experience with customer service, support operations, or contact center technology is a plus.

Experience:5+ yearsCustomer serviceContact center

Skills:CommunicationPresentationInterpersonal skillsLeadingInfluencingProduct leadershipData-driven decision-makingAgile collaboration

Languages:English

Company Brief

Delivery Hero

Industry: Online Marketplaces

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Berlin, Germany

Founded: 2011

Glassdoor: 3.4

Website LinkedIn Glassdoor