Patient Care Coordinator-Sales & Community Outreach-Schaumburg, IL

Sonova
United States
Workplace: OnsiteFull timeUSD 20 - 22 hourlyFunction: SalesEducation: high_schoolSkills: ["Relationship-building","Communication","Organization","Self-motivated","Time-management"]

Create an exceptional patient experience while driving sales and clinic growth for the Greenfield clinic. You’ll conduct outbound calls to schedule hearing tests and consultations, educate patients on hearing care solutions, and support retention through follow-up. In addition, you’ll spend about two days per week in the field building community awareness by networking with physicians, referral partners, and local organizations, representing the clinic at outreach events.

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FursaFursa
Sonova
Sonova
2 hours ago

Patient Care Coordinator-Sales & Community Outreach-Schaumburg, IL

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Create an exceptional patient experience while driving sales and clinic growth for the Greenfield clinic. You’ll conduct outbound calls to schedule hearing tests and consultations, educate patients on hearing care solutions, and support retention through follow-up. In addition, you’ll spend about two days per week in the field building community awareness by networking with physicians, referral partners, and local organizations, representing the clinic at outreach events.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Create a welcoming, professional experience for every patient and support patient engagement and follow-up.
  • •Conduct consistent outbound calls to prospective patients to schedule hearing tests, consultations, and appointments.
  • •Educate patients on hearing care products, services, accessories, and available solutions to support retention and referrals.
  • •Spend about two days per week in the field conducting community outreach and building awareness of the clinic.
  • •Schedule and confirm appointments, perform patient check-in/out and payments, and complete insurance benefit verification and authorization.
Travel: Low travel

Pay and Benefits

Salary: USD 20 - 22 hourly
Perks:401kHealth InsuranceDentalVisionPaid LeaveMedical Coverage

Key Requirements

  • •High School Diploma or equivalent required.
  • •Associate's degree preferred.
  • •Strong sales and relationship-building skills to engage patients and build trust.
  • •Comfortable making daily outbound calls and proactively following up to schedule appointments.
  • •Proficiency with Microsoft Office and Outlook; EMR/EHR experience is a plus.
Education:High School
Skills:Relationship-buildingCommunicationOrganizationSelf-motivatedTime-management
Licenses:Valid driver's license
Tech Stack:Microsoft OfficeOutlookEMR/EHR

Company Brief

Sonova
Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.
Industry: Medical Devices
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Stäfa, Switzerland
Founded: 1947
Website