2 days ago

TikTok Shipping - Merchant Operations Manager - France

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Lead and manage logistics operations for TikTok Shipping in France, owning end-to-end operational performance including carrier management, service quality, and cost control. Drive merchant onboarding, adoption, and long-term success by translating merchant logistics needs into scalable operational solutions. Partner cross-functionally to improve TikTok Shipping processes, analyze merchant feedback, and deliver seller enablement and training. Monitor adoption and performance metrics with actionable reporting to stakeholders.

Location: Paris

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Own onboarding, adoption, and long-term success of TikTok Shipping for strategic merchants in France.
•Develop an in-depth understanding of merchants’ logistics operations and translate needs into scalable operational solutions.
•Identify, recruit, and onboard high-potential merchants, including large sellers and high-volume warehouses, to accelerate adoption.
•Build trusted relationships with merchants and act as the primary point of contact for logistics-related topics.
•Collect and analyze merchant feedback, identify pain points, and drive continuous improvements to merchant and buyer experience.

Key Requirements

•5+ years of experience in Merchant Operations, Seller Management, e-Commerce Operations, Marketplace Operations, or Account Management.
•Strong understanding of e-Commerce logistics, fulfillment, and supply chain operations.
•Ability to analyze merchant business models, identify operational pain points, and drive adoption of new logistics solutions.
•Strong stakeholder management skills collaborating across Product, Operations, Commercial, and external merchant teams.
•Fluency in English, French, and Chinese (written and spoken).

Experience:5+ yearsE-commerceMarketplacesLogisticsSupply chain

Skills:Stakeholder managementAnalytical and problem-solvingCross-functional collaborationData-driven decision making

Languages:EnglishFrenchChinese

Company Brief

TikTok

Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn

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TikTok

2 days ago

TikTok Shipping - Merchant Operations Manager - France

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 8 hours agoStatus: Live

Job Summary

Location: Paris

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Own onboarding, adoption, and long-term success of TikTok Shipping for strategic merchants in France.
•Develop an in-depth understanding of merchants’ logistics operations and translate needs into scalable operational solutions.
•Identify, recruit, and onboard high-potential merchants, including large sellers and high-volume warehouses, to accelerate adoption.
•Build trusted relationships with merchants and act as the primary point of contact for logistics-related topics.
•Collect and analyze merchant feedback, identify pain points, and drive continuous improvements to merchant and buyer experience.

Key Requirements

•5+ years of experience in Merchant Operations, Seller Management, e-Commerce Operations, Marketplace Operations, or Account Management.
•Strong understanding of e-Commerce logistics, fulfillment, and supply chain operations.
•Ability to analyze merchant business models, identify operational pain points, and drive adoption of new logistics solutions.
•Strong stakeholder management skills collaborating across Product, Operations, Commercial, and external merchant teams.
•Fluency in English, French, and Chinese (written and spoken).

Experience:5+ yearsE-commerceMarketplacesLogisticsSupply chain

Skills:Stakeholder managementAnalytical and problem-solvingCross-functional collaborationData-driven decision making

Languages:EnglishFrenchChinese

Company Brief

TikTok

Industry: Digital Media

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Headquarters: Singapore, Singapore

Founded: 2016

Website LinkedIn