Customer Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Serve as the first point of contact for new and existing luxury clients, handling enquiries by phone, email, and website while building trusted relationships from initial enquiry through project completion. Provide product and service guidance for bespoke stone staircases and luxury fireplaces, coordinate with internal designers, architects, and stonemasons, and accurately manage client records in a CRM. Prepare quotations, process orders, and resolve client issues with empathy to ensure satisfaction.

Location: Oklahoma City

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Act as the primary point of contact for new and existing clients, responding to enquiries via telephone, email, and the website.
•Provide detailed information about bespoke products and services, understanding client needs and guiding them appropriately.
•Coordinate with internal teams including designers, architects, and stonemasons to support clear communication and smooth project progression.
•Maintain and update client records accurately in the CRM system.
•Prepare quotations, process orders, and provide administrative support while managing expectations and resolving issues efficiently.

Key Requirements

•Proven experience in a customer-facing role, preferably within luxury goods, architecture, or interior design sectors.
•Exceptional verbal and written communication skills with a professional telephone manner.
•Strong interpersonal skills to build and maintain relationships with high-net-worth individuals and industry professionals.
•Excellent organisational skills to manage multiple priorities effectively.
•Proficiency in Microsoft Office Suite and experience using CRM software.

Experience:Luxury goodsArchitectureInterior design

Skills:CommunicationInterpersonal skillsRelationship buildingOrganizationAttention to detailCustomer serviceEmpathy

Tech Stack:Microsoft Office SuiteCRMWebsite

Company Brief

Qureos

Website

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Qureos

4 days ago

Customer Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Oklahoma City

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Act as the primary point of contact for new and existing clients, responding to enquiries via telephone, email, and the website.
•Provide detailed information about bespoke products and services, understanding client needs and guiding them appropriately.
•Coordinate with internal teams including designers, architects, and stonemasons to support clear communication and smooth project progression.
•Maintain and update client records accurately in the CRM system.
•Prepare quotations, process orders, and provide administrative support while managing expectations and resolving issues efficiently.

Key Requirements

•Proven experience in a customer-facing role, preferably within luxury goods, architecture, or interior design sectors.
•Exceptional verbal and written communication skills with a professional telephone manner.
•Strong interpersonal skills to build and maintain relationships with high-net-worth individuals and industry professionals.
•Excellent organisational skills to manage multiple priorities effectively.
•Proficiency in Microsoft Office Suite and experience using CRM software.

Experience:Luxury goodsArchitectureInterior design

Skills:CommunicationInterpersonal skillsRelationship buildingOrganizationAttention to detailCustomer serviceEmpathy

Tech Stack:Microsoft Office SuiteCRMWebsite

Company Brief

Qureos

Website