TikTok Shop - Logistics Experience Product Solution & Operation Manager

TikTok
Seattle
Workplace: OnsiteFull timeFunction: Supply Chain & LogisticsExperience: 5+ yearsEducation: bachelorsSkills: ["Data analysis","Business analysis","Cross-functional collaboration","Communication","Accountability"]

Own the logistics product experience for TikTok Shop’s US e-commerce business. Design end-to-end logistics product solutions, partner with operations, product, engineering, and logistics providers, and use deep data analysis and market insights to improve merchant experience and user conversion. Drive continuous improvement of operational processes through metric-driven findings and develop product optimization proposals that strengthen fulfillment capabilities.

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FursaFursa
TikTok
TikTok
1 month ago

TikTok Shop - Logistics Experience Product Solution & Operation Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Own the logistics product experience for TikTok Shop’s US e-commerce business. Design end-to-end logistics product solutions, partner with operations, product, engineering, and logistics providers, and use deep data analysis and market insights to improve merchant experience and user conversion. Drive continuous improvement of operational processes through metric-driven findings and develop product optimization proposals that strengthen fulfillment capabilities.
Location: Seattle
Workplace: Onsite
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Mid level

Key Responsibilities

  • •Own the logistics product experience for the US e-commerce business and design end-to-end logistics product solutions to achieve business goals.
  • •Develop a deep understanding of US e-commerce logistics challenges and work with internal stakeholders and logistics partners to innovate product and business models.
  • •Conduct in-depth data analysis to identify pain points and opportunities, driving continuous improvement via data decomposition and metric-driven insights.
  • •Use market insights to develop product optimization proposals and collaborate with platform product and engineering teams to strengthen supply chain and logistics capabilities.

Key Requirements

  • •Bachelor’s degree or above.
  • •5+ years of experience in supply chain/logistics solution design or product operations, with familiarity with overseas markets.
  • •Strong data and business analysis skills to identify problems and develop actionable solutions.
  • •Ability to communicate clearly and collaborate cross-functionally with operations, product, and engineering teams.
  • •Highly accountable and able to work effectively in a fast-paced environment.
Experience:5+ yearsSupply chainLogistics
Education:Bachelor's
Skills:Data analysisBusiness analysisCross-functional collaborationCommunicationAccountability

Company Brief

TikTok
Short-form video platform that lets users create, share, and discover entertainment content through algorithmic recommendations. It also offers advertising and creator tools for brands, influencers, and businesses.
Industry: Digital Media
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Singapore, Singapore
Founded: 2016
WebsiteLinkedIn