Client Services Operations Support Representative I (Remote)

Machinify
United States
Workplace: RemoteFull timeUSD 18+Function: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Communication","Problem-solving","Multi-tasking","Prioritization","Follow-up","Reliability","Teamwork","Attention to detail","Organization"]

Provide clerical and high-volume transaction processing support for healthcare eligibility and recovery operations, including document handling, data entry, and payment posting. Handle incoming correspondence and make some phone calls to insurance carriers and healthcare providers to gather payment information. Ensure accuracy, quality, and productivity while following company, client, and regulatory policies, completing required training, and maintaining system access clearances as needed.

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FursaFursa
Machinify
Machinify
18 hours ago

Client Services Operations Support Representative I (Remote)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Provide clerical and high-volume transaction processing support for healthcare eligibility and recovery operations, including document handling, data entry, and payment posting. Handle incoming correspondence and make some phone calls to insurance carriers and healthcare providers to gather payment information. Ensure accuracy, quality, and productivity while following company, client, and regulatory policies, completing required training, and maintaining system access clearances as needed.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Provide clerical support such as copying, filing, processing documents and mail, basic data entry, making phone calls, and using general office equipment.
  • •Process incoming correspondence and post payments (checks, EFT, and debit/credit cards).
  • •Contact insurance carriers and healthcare providers to gather payment information.
  • •Enter data into required internal applications/systems for assigned workflows.
  • •Ensure adherence to policies, procedures, and regulations; meet quality and productivity goals; complete training and required system access clearances.

Pay and Benefits

Salary: USD 18
Perks:Health InsuranceDentalVisionFsa/hsaLearning Budget401k

Key Requirements

  • •Some experience in a customer service or clerical role is preferred (1+ year related office clerical support).
  • •High school diploma or equivalent is required.
  • •Ability to perform basic tasks in Microsoft Excel and Word.
  • •Basic use of general office equipment and ability to adapt to new tools.
  • •Strong attention to detail and organization, with fast, accurate typing and 10-key skills.
Experience:Healthcare
Education:High School
Skills:CommunicationProblem-solvingMulti-taskingPrioritizationFollow-upReliabilityTeamworkAttention to detailOrganization
Tech Stack:Microsoft ExcelMicrosoft Word

Company Brief

Machinify
Provides AI-driven predictive maintenance and asset-monitoring solutions for manufacturing and industrial operations, using IoT sensor data and machine learning to reduce downtime, optimize performance, and extend equipment life.
Industry: Industrial Automation
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