Collection Executive

Danube
Dubai
Workplace: OnsiteFull timeFunction: Finance & AccountingEducation: bachelorsSkills: ["Customer service","Communication","Attention to detail","Problem-solving","Time management"]

Contact customers daily to collect outstanding instalments for Danube properties. Follow up on overdue payments via calls, emails, WhatsApp, and approved channels, while meeting monthly collection targets and KPIs and reducing overdue receivables. Explain balances, payment schedules, and contractual obligations, handle payment-related queries (receipts, allocations, bounced cheques, statements), and escalate high-risk overdue accounts to the Collection Manager.

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FursaFursa
Danube
Danube
14 hours ago

Collection Executive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Contact customers daily to collect outstanding instalments for Danube properties. Follow up on overdue payments via calls, emails, WhatsApp, and approved channels, while meeting monthly collection targets and KPIs and reducing overdue receivables. Explain balances, payment schedules, and contractual obligations, handle payment-related queries (receipts, allocations, bounced cheques, statements), and escalate high-risk overdue accounts to the Collection Manager.
Location: Dubai
Workplace: Onsite
Employment Type: Full time · Permanent
Job Function: Finance & Accounting
Seniority: Entry level

Key Responsibilities

  • •Call customers daily to recover outstanding receivables for Danube properties.
  • •Follow up on overdue instalments through calls, emails, WhatsApp, and other approved channels.
  • •Achieve assigned monthly collection targets and KPIs while minimizing overdue receivables.
  • •Explain outstanding balances, payment schedules, and contractual payment obligations; meet walk-in customers in the office.
  • •Handle payment-related customer queries and escalate high-risk or chronically overdue accounts to the Collection Manager.

Key Requirements

  • •Graduate.
  • •Call customers daily to follow up on outstanding instalments.
  • •Follow up on overdue instalments through calls, emails, WhatsApp, and other approved channels.
  • •Explain outstanding balances, payment schedules, and contractual payment obligations to customers.
  • •Handle customer queries related to payments, receipts, allocations, bounced cheques, and account statements.
Education:Bachelor's
Skills:Customer serviceCommunicationAttention to detailProblem-solvingTime management
Tech Stack:EmailWhatsApp

Company Brief

Danube
Diversified Dubai-based holding company with interests spanning building materials, real estate, home furnishings, and related trade businesses. Operates a broad portfolio of brands serving construction, property, and consumer markets across the Middle East and beyond.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1993
WebsiteLinkedIn