Customer Operations Account Manager

AMD
San Jose
Workplace: HybridFull timeUSD 93,100 - 159,600 annuallyFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Problem-solving","Analytical skills","Cross-functional management","Managing uncertainty","Executive communication"]

Own end-to-end customer operational performance by partnering with factory, finance, sales, and customers to resolve order, supply, delivery, and forecasting issues. Manage business across the product lifecycle (NPI/EOL), optimize inventory costs using inventory/DOI analysis, and maintain accurate revenue forecasts to support revenue attainment. Lead operational excellence through process improvement, quarterly business reviews, and executive-level stakeholder relationships.

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FursaFursa
AMD
AMD
1 day ago

Customer Operations Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Own end-to-end customer operational performance by partnering with factory, finance, sales, and customers to resolve order, supply, delivery, and forecasting issues. Manage business across the product lifecycle (NPI/EOL), optimize inventory costs using inventory/DOI analysis, and maintain accurate revenue forecasts to support revenue attainment. Lead operational excellence through process improvement, quarterly business reviews, and executive-level stakeholder relationships.
Location: San Jose
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Review customer backlogs and partner with internal teams and customers to resolve operational issues.
  • •Manage business across the product lifecycle, including NPI and EOL activities.
  • •Analyze demand, supply, consumption rates, and ordering patterns to support direct customers and distribution channels.
  • •Maintain accurate, timely revenue forecasts to support revenue attainment.
  • •Lead operational excellence via process improvement, quarterly business reviews, and operational issue resolution with stakeholders.

Pay and Benefits

Salary: USD 93,100 - 159,600 annually

Key Requirements

  • •Bachelor's degree and/or equivalent industry-related experience.
  • •Experience identifying and implementing process improvements with strong business strategy understanding.
  • •Experience with revenue forecasting, performance tracking, and revenue attainment.
  • •Strong supply chain and project management experience to manage inventory, DOI, and operational execution.
  • •Proficiency in Excel, PowerPoint, Power BI, and AI tools with strong executive communication.
Education:Bachelor's
Skills:Problem-solvingAnalytical skillsCross-functional managementManaging uncertaintyExecutive communication
Languages:English
Tech Stack:ExcelPowerPointPower BIAI tools

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

AMD
Designs and produces semiconductor products including CPUs, GPUs, and adaptive SoCs for consumer, enterprise, and embedded markets, competing across PCs, data centers, and gaming industries.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Santa Clara, United States
Founded: 1969
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn