Social Media & Community Executive (6-month contract)

Carousell Group
Hong Kong
Workplace: OnsiteContractFunction: Communications, PR & CommunityExperience: 1-3 yearsSkills: ["Project management","Time management","Outgoing","Proactive","Community engagement"]

Own Carousell’s day-to-day social media and community engagement by planning and producing a steady stream of short-form video, community posts, and UGC-driven stories. React quickly to trending cultural moments, write feature-focused copy, and manage publishing schedules across channels. Monitor social discussions for sentiment, answer common questions, route issues to internal teams, and build automated triage workflows. Track performance and deliver weekly/monthly reports.

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Carousell Group
Carousell Group
3 days ago

Social Media & Community Executive (6-month contract)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Own Carousell’s day-to-day social media and community engagement by planning and producing a steady stream of short-form video, community posts, and UGC-driven stories. React quickly to trending cultural moments, write feature-focused copy, and manage publishing schedules across channels. Monitor social discussions for sentiment, answer common questions, route issues to internal teams, and build automated triage workflows. Track performance and deliver weekly/monthly reports.
Location: Hong Kong
Workplace: Onsite
Employment Type: Contract · 6 months
Job Function: Communications, PR & Community
Seniority: Entry level

Key Responsibilities

  • •Plan and manage the daily content calendar across brand content, UGC, and community engagement.
  • •Produce same-day/next-day content reacting to trending moments; write scripts and copy for new features and benefits.
  • •Shoot, edit, and design short-form reels/graphics; publish content and manage posting schedules across channels.
  • •Source and verify genuine user experiences; partner with content creators and manage usage rights and incentives.
  • •Monitor and respond to community and social sentiment across platforms; triage comments/mentions and route follow-up issues to internal teams, then report performance weekly/monthly.

Key Requirements

  • •1-3 years of experience in social media management, content creation, or community management (agency or brand-side experience preferred).
  • •Proficient across short-form video, graphic design, and copywriting; able to shoot and edit using tools such as CapCut and Canva.
  • •Comfortable appearing on camera as part of content production.
  • •Fluent in Cantonese and Traditional Chinese writing, with independent post copy and community response ability; strong English writing is an advantage.
  • •Available to work 4–5 days per week for 6 months, with strong project/time management for a high-output content calendar.
Experience:1-3 yearsSocial mediaCommunity managementContent creation
Skills:Project managementTime managementOutgoingProactiveCommunity engagement
Languages:EnglishCantoneseTraditional Chinese
Tech Stack:CapCutCanvaInstagramFacebookXXiaohongshuRedditThreadsLIHKG

Company Brief

Carousell Group
Carousell Group operates a classifieds and C2C marketplace across Southeast Asia, enabling users to buy and sell pre-loved items and providing associated services like listings, payments and buyer protection.
Industry: Online Marketplaces
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Headquarters: Singapore, Singapore
Founded: 2012
Glassdoor
Glassdoor: 3.7
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