Solutions Engineer - EMEA

Vapi
Amsterdam
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 4+ yearsSkills: ["Communication","Stakeholder management","Technical problem-solving","Adaptability","Ownership"]

Own technical discovery, demos, and POCs for enterprise deals as Vapi expands into buyers with complex requirements. Build fluency across voice-agent architecture, telephony, LLM orchestration, integrations, and contact-center workflows. Shadow enterprise calls early, then lead the technical path from first call through close and go-live, creating reusable artifacts and feeding learnings back to product and engineering.

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FursaFursa
Vapi
Vapi
2 months ago

Solutions Engineer - EMEA

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Own technical discovery, demos, and POCs for enterprise deals as Vapi expands into buyers with complex requirements. Build fluency across voice-agent architecture, telephony, LLM orchestration, integrations, and contact-center workflows. Shadow enterprise calls early, then lead the technical path from first call through close and go-live, creating reusable artifacts and feeding learnings back to product and engineering.
Location: Amsterdam
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Learn the product, customer use cases, sales motion, and technical objections; shadow enterprise calls to build fluency across telephony and voice-agent architecture.
  • •Own technical discovery and demos for active enterprise deals; partner with AEs on account strategy and help design POCs.
  • •Lead the technical side of enterprise deals from first call through close and go-live.
  • •Create reusable artifacts for the team and document integration patterns and common objections.
  • •Feed repeated product gaps back to engineering and product based on customer interactions.

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionEquityLearning BudgetGym MembershipMeal Allowance

Key Requirements

  • •4+ years in a technical customer-facing role such as pre-sales engineering, solutions architecture, or customer engineering.
  • •Ability to write code to build working integrations, read API responses, and debug issues independently.
  • •Experience with voice, telephony, or contact center infrastructure (e.g., SIP, Twilio, Genesys, Five9).
  • •Comfort communicating with both engineers and executives and adjusting technical depth appropriately.
  • •Energized by technical sales covering discovery, architecture, POCs, objection handling, and getting customers live.
Experience:4+ yearsVoice AIEnterprise softwarePre-sales engineeringSolutions architectureTechnical sales
Skills:CommunicationStakeholder managementTechnical problem-solvingAdaptabilityOwnership
Tech Stack:APIsSIPTwilioGenesysFive9LLM orchestrationIntegrationsContact center workflowsVoice-agent architectureOutbound dialingIVR

Company Brief

Vapi
Provides AI-powered tools that help developers build, test, and document APIs using natural language and automation, simplifying integration and accelerating API development while offering SDK generation, mock servers, and team collaboration features.
Industry: Developer Tools
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