U.S. Bancorp

3 days ago

Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Lead a large global operations organization covering Customer Onboarding and Customer Maintenance (back office), driving operational excellence across metrics like productivity, quality, customer experience, service levels, and risk controls. Shape the future of the operations function by translating strategy into measurable action plans, partnering with Product, Technology, and Business teams for process transformation, and leading managers and senior team leaders through continuous improvement, automation, digitalization, and change management.

Location: Warsaw

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Lead a large global operations organization across Customer Onboarding, Customer Maintenance, and back office functions.
•Ensure delivery of key operational metrics including productivity, quality, customer experience, service levels, and operational risk controls.
•Drive operational stability while continuously improving efficiency and effectiveness through accountability and execution.
•Co-create and execute the strategic vision, translating priorities into clear action plans and measurable outcomes.
•Lead, coach, and develop managers and senior team leaders while fostering a high-performance, inclusive culture focused on continuous improvement.

Key Requirements

•Fluent English (written and spoken); Polish language would be an asset.
•Minimum 5 years of experience leading large operational teams.
•Proven experience managing managers and/or senior team leaders.
•Strong track record delivering operational results in complex global environments.
•Demonstrated success leading large-scale process transformation, automation, and digitalization initiatives.

Experience:5+ yearsFinancial servicesPaymentsRegulated industry

Skills:Execution-focusedStrategic thinkingStakeholder managementAnalytical problem-solvingLeadership

Languages:EnglishPolish

Company Brief

U.S. Bancorp

U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Minneapolis, United States

Founded: 1863

Glassdoor: 3.8

Website LinkedIn Glassdoor

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U.S. Bancorp

3 days ago

Operations Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 23 hours agoStatus: Live

Job Summary

Location: Warsaw

Workplace: Onsite

Employment Type: Full time

Job Function: Business Operations

Seniority: Manager level

Key Responsibilities

•Lead a large global operations organization across Customer Onboarding, Customer Maintenance, and back office functions.
•Ensure delivery of key operational metrics including productivity, quality, customer experience, service levels, and operational risk controls.
•Drive operational stability while continuously improving efficiency and effectiveness through accountability and execution.
•Co-create and execute the strategic vision, translating priorities into clear action plans and measurable outcomes.
•Lead, coach, and develop managers and senior team leaders while fostering a high-performance, inclusive culture focused on continuous improvement.

Key Requirements

•Fluent English (written and spoken); Polish language would be an asset.
•Minimum 5 years of experience leading large operational teams.
•Proven experience managing managers and/or senior team leaders.
•Strong track record delivering operational results in complex global environments.
•Demonstrated success leading large-scale process transformation, automation, and digitalization initiatives.

Experience:5+ yearsFinancial servicesPaymentsRegulated industry

Skills:Execution-focusedStrategic thinkingStakeholder managementAnalytical problem-solvingLeadership

Languages:EnglishPolish

Company Brief

U.S. Bancorp

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Minneapolis, United States

Founded: 1863

Glassdoor: 3.8

Website LinkedIn Glassdoor