Information Technology (IT) Business Relationship Manager

WSP
Kansas City, New York, Chicago
Workplace: OnsiteFull timeUSD 91,400 - 148,600Function: Customer Success & Account ManagementExperience: 7-10 yearsEducation: bachelorsSkills: ["Communication","Collaboration","Strategic thinking","Problem-solving","Organizational skills"]

Serve as the IT business relationship manager for US IT partners, driving communication, follow-up, and progress across multiple workstreams. Track and analyze operational and performance metrics, draft stakeholder-ready communications, and coordinate global IT resources to escalate and resolve complex issues. Partner with business leaders to understand strategy, identify IT needs, and lead planning, delivery, and monitoring of IT projects—ensuring they meet business needs on time and within budget while adhering to IT standards and compliance requirements.

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FursaFursa
WSP
WSP
2 days ago

Information Technology (IT) Business Relationship Manager

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Last checked: 4 hours agoStatus: Live

Job Summary

Serve as the IT business relationship manager for US IT partners, driving communication, follow-up, and progress across multiple workstreams. Track and analyze operational and performance metrics, draft stakeholder-ready communications, and coordinate global IT resources to escalate and resolve complex issues. Partner with business leaders to understand strategy, identify IT needs, and lead planning, delivery, and monitoring of IT projects—ensuring they meet business needs on time and within budget while adhering to IT standards and compliance requirements.
Location: Kansas City, New York, Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Track, report, and respond to financial and operational metrics for IT services and performance.
  • •Organize and oversee workstreams with IT business partners, tracking progress and providing follow-up communications.
  • •Coordinate global IT resources to escalate and resolve complex issues.
  • •Lead planning, development, and implementation of IT projects, ensuring delivery on time and within budget.
  • •Draft emails and presentations for diverse audiences, present complex IT concepts to non-technical stakeholders, and support IT policies, procedures, and compliance with IT standards and regulatory requirements.

Pay and Benefits

Salary: USD 91,400 - 148,600
Perks:Health InsuranceDentalVisionDisability InsuranceLife InsuranceRetirement SavingsPaid LeaveParental Leave

Key Requirements

  • •7-10 years of relevant experience in IT, Finance, or a BRM-related role.
  • •Excellent written and verbal communication skills with the ability to collaborate and build strong partner relationships.
  • •Strong strategic thinking and problem-solving abilities, including navigating ambiguity and making decisions in a fast-paced environment.
  • •Proficiency with data analytics and working knowledge of statistics, including interpreting financial and operational metrics and corporate financial reports.
  • •Proven ability to manage multiple tasks and projects simultaneously with strong organizational skills and attention to detail.
Experience:7-10 yearsITFinanceBusiness relationship management
Education:Bachelor's
Skills:CommunicationCollaborationStrategic thinkingProblem-solvingOrganizational skills

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

WSP
Global professional services firm providing engineering, consulting, and technical services across infrastructure, environment, buildings, transportation, and energy sectors for public- and private-sector clients worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Montreal, Canada
Founded: 1959
WebsiteLinkedIn