Honeywell

2 months ago

Sr. CX Program Management Professional

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Lead customer experience initiatives by managing CX programs, driving onboarding, adoption, and upsell opportunities across cross-functional teams, while building strong customer relationships to boost satisfaction and retention in Honeywell’s hybrid Salem, OR environment.

Location: Atlanta

Workplace: Hybrid

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Sr. Manager level

Key Responsibilities

•Build and maintain strong relationships with customers, ensuring their success and satisfaction with our products and services.
•Act as the main point of contact for customers, addressing their inquiries, concerns, and escalations.
•Collaborate with cross-functional teams to ensure seamless customer onboarding, implementation, and adoption.
•Proactively identify opportunities to upsell and expand customer accounts.
•Analyze customer data and provide insights to drive customer success and retention.

Pay and Benefits

Perks:MedicalVisionDentalHealth Insurance401k

Key Requirements

•Minimum of 6 years of experience in customer success or account management.
•Bachelor's degree in Business Administration, Marketing, or a related field.
•Proven track record of building and maintaining strong customer relationships.
•Experience working with CRM software and customer success tools.
•Strong problem-solving and negotiation abilities.

Experience:6+ yearsCustomer experienceEnterprise software

Education:Bachelor's

Skills:CommunicationLeadershipNegotiationProblem-solvingRelationship-building

Tech Stack:CRM

Eligibility

Visa:US Person

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Honeywell

Global diversified technology and manufacturing company providing aerospace systems, building technologies, performance materials, and safety & productivity solutions for industrial, commercial, and consumer markets.

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 25B to 50B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Charlotte, United States

Founded: 1906

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Honeywell

2 months ago

Sr. CX Program Management Professional

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Atlanta

Workplace: Hybrid

Employment Type: Full time

Job Function: Communications, PR & Community

Seniority: Sr. Manager level

Key Responsibilities

•Build and maintain strong relationships with customers, ensuring their success and satisfaction with our products and services.
•Act as the main point of contact for customers, addressing their inquiries, concerns, and escalations.
•Collaborate with cross-functional teams to ensure seamless customer onboarding, implementation, and adoption.
•Proactively identify opportunities to upsell and expand customer accounts.
•Analyze customer data and provide insights to drive customer success and retention.

Pay and Benefits

Perks:MedicalVisionDentalHealth Insurance401k

Key Requirements

•Minimum of 6 years of experience in customer success or account management.
•Bachelor's degree in Business Administration, Marketing, or a related field.
•Proven track record of building and maintaining strong customer relationships.
•Experience working with CRM software and customer success tools.
•Strong problem-solving and negotiation abilities.

Experience:6+ yearsCustomer experienceEnterprise software

Education:Bachelor's

Skills:CommunicationLeadershipNegotiationProblem-solvingRelationship-building

Tech Stack:CRM

Eligibility

Visa:US Person

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Honeywell

Industry: Conglomerates & Holding Companies

Company Size: Enterprise (1,001+ employees)

Revenue: USD 25B to 50B

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Charlotte, United States

Founded: 1906

Glassdoor: 3.8

Website LinkedIn Glassdoor