Account Manager | Mid-Market

Ramp
New York, San Francisco, California, United States
Workplace: HybridFull timeUSD 154,200 - 296,000 annuallyFunction: Customer Success & Account ManagementExperience: 4+ yearsSkills: ["Communication","Interpersonal skills","Time management","Organization","Problem-solving"]

Account Manager for mid-market customers at Ramp, focused on expanding enterprise relationships, driving retention and expansion across product lines, and leading Executive Business Reviews. Partners with product, support, and marketing to influence roadmaps and customer communication, while collaborating with Account Executives and Customer Success to execute launches and ensure a high-touch, scalable account lifecycle.

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Ramp
Ramp
1 year ago

Account Manager | Mid-Market

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Account Manager for mid-market customers at Ramp, focused on expanding enterprise relationships, driving retention and expansion across product lines, and leading Executive Business Reviews. Partners with product, support, and marketing to influence roadmaps and customer communication, while collaborating with Account Executives and Customer Success to execute launches and ensure a high-touch, scalable account lifecycle.
Location: New York, San Francisco, California, United States
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and nurture strong relationships across new and existing high-value mid-market customers to better achieve their needs and manage all reporting of health within accounts
  • •Develop deep, multi-threaded relationships with decision makers at your customers
  • •Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your accounts
  • •Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases
  • •Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams

Pay and Benefits

Salary: USD 154,200 - 296,000 annually
Perks:Health Insurance401kPaid LeaveHome OfficeWellness Stipend

Key Requirements

  • •Minimum 4 years of new business sales or account management experience in a B2B organization
  • •Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts
  • •Excellent verbal and written communication skills, as well as interpersonal skills
  • •Organizational, project management, and time management skills
  • •Familiarity with basic sales tools and common metrics
Experience:4+ yearsFintechSaaS
Skills:CommunicationInterpersonal skillsTime managementOrganizationProblem-solving
Languages:English
Tech Stack:SalesforceOutreach

Company Brief

Ramp
Provides an AI-enabled finance operations platform offering corporate cards, expense management, bill payments, procurement, travel, treasury, and automated accounting to help finance teams save time and money.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: New York, United States
Founded: 2019
Glassdoor
Glassdoor: 4.2
WebsiteLinkedInGlassdoor