Case Management Specialist (Remote Flexible, Non-Bilingual)

Manage an ongoing caseload using evidence-based, relationship-driven case management to support individuals with complex needs. Conduct periodic telephonic and SMS outreach, help members identify health and wellness goals, and incorporate them into health action/shared care plans. Coordinate connections to community supports and schedule referrals and follow-ups, collaborating with the enhanced care management team and supporting delegated tasks while meeting monthly encounter metrics.