Customer Quality Engineer

Texas Instruments
Shanghai
Workplace: OnsiteFull timeFunction: QA, Test & Release EngineeringEducation: bachelorsSkills: ["Communication","Analytical thinking","Problem-solving","Teamwork","Initiative"]

Provide quality-assurance support to customers, service teams, and production operations to help ensure products meet customer and divisional quality requirements while maintaining production flow. Serve as the primary quality representative across new process and product development through end-of-life, lead cross-discipline teams to resolve customer issues, and drive continuous improvement, reliability goals, and quality metrics balance. Handle customer returns and quality communications, with some travel as needed.

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FursaFursa
Texas Instruments
Texas Instruments
1 year ago

Customer Quality Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Provide quality-assurance support to customers, service teams, and production operations to help ensure products meet customer and divisional quality requirements while maintaining production flow. Serve as the primary quality representative across new process and product development through end-of-life, lead cross-discipline teams to resolve customer issues, and drive continuous improvement, reliability goals, and quality metrics balance. Handle customer returns and quality communications, with some travel as needed.
Location: Shanghai
Workplace: Onsite
Employment Type: Full time
Job Function: QA, Test & Release Engineering
Seniority: Mid level

Key Responsibilities

  • •Drive alignment within business units to meet quality requirements for products, processes, and services.
  • •Act as the primary quality representative from new process development through product end-of-life.
  • •Serve as the focal point for customer returns and quality-related customer communications.
  • •Lead a multi-discipline team to solve customer issues and drive successful new product ramps to meet quality and reliability goals.
  • •Identify systematic issues and drive continuous improvement while balancing customer satisfaction and customer quality indices.
Travel: Low travel

Key Requirements

  • •Bachelor's degree in Electrical Engineering, Physics, or a related engineering field.
  • •2 years of experience working in a semiconductor environment.
  • •Strong verbal and written communication skills.
  • •Demonstrated strong analytical and problem-solving skills.
  • •Ability to work in teams and collaborate effectively across functions.
Experience:Semiconductor
Education:Bachelor's in Electrical Engineering, Physics (or related engineering fields)
Skills:CommunicationAnalytical thinkingProblem-solvingTeamworkInitiative

Company Brief

Texas Instruments
Designs and manufactures semiconductors and analog chips used in industrial, automotive, personal electronics, communications, and enterprise systems. It is one of the world’s largest semiconductor companies, with a broad portfolio of embedded processing and power products.
Industry: Electronics Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dallas, United States
Founded: 1930
WebsiteLinkedIn