MÜNCHEN - (Junior) Customer Care Manager (m/w/d)
Roadsurfer
Munich
Workplace: OnsiteFull timeEUR 32,000 - 36,000 annuallyFunction: Customer Support (Service Desk)Experience: 2-3 yearsSkills: ["Service orientation","Communication","Organization","Problem-solving","Customer focus"]Coordinate the daily campervan rental workflow, ensuring smooth vehicle handovers and returns with the station team. Drive a positive customer journey by putting customer satisfaction first and upholding quality standards. Support the station lead with staffing plans, training, and team development so everyone can grow. In a customer-facing role, you’ll combine service mindset, organization, and communication in challenging situations.
