Associate Manager PT 20-29 hours-Orlando International Drive

Samsonite
Orlando
Workplace: OnsitePart timeFunction: Healthcare (Clinical, Medical, Wellness)Skills: ["Client service","Communication","Leadership","Coaching","De-escalation"]

Drive sales and client experience for the retail store by meeting individual and store KPI goals across conversion, DPT, UPT, and client data capture. Lead through initiative and calm, effective communication to build strong client relationships and de-escalate situations. Support people development through training, roleplay, coaching, and 360-degree feedback culture. Ensure compliance (timecards, policies, Tumi University) and maintain visual merchandising and brand standards.

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FursaFursa
Samsonite
Samsonite
3 days ago

Associate Manager PT 20-29 hours-Orlando International Drive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Drive sales and client experience for the retail store by meeting individual and store KPI goals across conversion, DPT, UPT, and client data capture. Lead through initiative and calm, effective communication to build strong client relationships and de-escalate situations. Support people development through training, roleplay, coaching, and 360-degree feedback culture. Ensure compliance (timecards, policies, Tumi University) and maintain visual merchandising and brand standards.
Location: Orlando
Workplace: Onsite
Employment Type: Part time
Job Function: Healthcare (Clinical, Medical, Wellness)
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed individual and store baseline sales and KPI goals, including conversion, DPT, UPT, and client data capture.
  • •Plan, prioritize, and champion change through strong initiative and strategic thinking while striving for excellence.
  • •Support people development by helping teach training content, roleplaying/coaching, and monitoring store associate training with quarterly personal development goalsetting.
  • •Provide coaching and feedback using company tools to build a 360-degree coaching culture, and communicate strengths, goals, and opportunities clearly.
  • •Ensure compliance with timecards and Tumi University training, follow company policies and procedures, and maintain visual merchandising and client experience standards.

Pay and Benefits

Perks:Work-life BalanceTrainingEmployee DiscountPaid LeaveEap401k

Key Requirements

  • •Strong understanding and passion for the TUMI brand, lifestyle, clients, and product assortment.
  • •Strong sales and client experience, preferably in the luxury market, with proven success meeting sales goals and KPI metrics.
  • •Demonstrated ability to lead by example with integrity and strong time management skills.
  • •Flexible availability to work nights, weekends, mornings, and holidays as needed.
  • •Ability to stand, move around the store, and lift/push boxes up to 30 pounds, using a ladder to complete job duties.
Experience:RetailLuxurySales
Skills:Client serviceCommunicationLeadershipCoachingDe-escalation

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn