Claims Specialist

Aon
Auckland
Workplace: HybridTemporaryFunction: Insurance & ActuarialSkills: ["Customer-first mindset","Problem-solving","Communication","Organizational skills","Autonomy"]

Join Aon’s Regional Claims team as a proactive Claims Specialist, serving as a front-line point of contact for corporate clients. You’ll liaise with clients, insurers, legal advisers, and stakeholders; prepare accurate claim records; process legal fees and monitor reserves; and handle general claims administration while collaborating with experienced professionals in delivering risk and broking services.

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FursaFursa
Aon
Aon
1 day ago

Claims Specialist

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Join Aon’s Regional Claims team as a proactive Claims Specialist, serving as a front-line point of contact for corporate clients. You’ll liaise with clients, insurers, legal advisers, and stakeholders; prepare accurate claim records; process legal fees and monitor reserves; and handle general claims administration while collaborating with experienced professionals in delivering risk and broking services.
Location: Auckland
Workplace: Hybrid
Employment Type: Temporary
Job Function: Insurance & Actuarial

Key Responsibilities

  • •Act as a front-line point of contact for corporate clients, handling claims-related enquiries.
  • •Coordinate between clients, insurers, legal advisers, and other stakeholders.
  • •Prepare accurate and concise claim records for brokers.
  • •Process legal fees and monitor reserves.
  • •Perform general administration and maintain claims records.

Pay and Benefits

Perks:Health InsuranceWellness StipendPaid Leave

Key Requirements

  • •A background in claims, or experience in a customer or solution-driven environment with strong administrative aspects.
  • •Call centre or phone-based experience highly regarded.
  • •A customer-first mentality and proactive problem-solving skills.
  • •Strong written and verbal communication skills, with the ability to tailor communication across channels.
  • •Confidence using Microsoft Office products and the ability to pick up new systems.
Skills:Customer-first mindsetProblem-solvingCommunicationOrganizational skillsAutonomy
Tech Stack:Microsoft Office

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor