Engagement Manager, Public Sector (Midwest)

Scale AI
Omaha
Workplace: OnsiteFull timeUSD 138,400 - 208,000 annuallyFunction: Government & Public AdministrationExperience: 5+ yearsSkills: ["Stakeholder management","Customer relationship building","Structured problem-solving","Analytics-driven thinking","Verbal and written communication"]

Lead and coordinate delivery of agentic workflow programs for a national security customer. Own and refine a large account plan, manage day-to-day execution and executive-to-end-user relationships, and scope use cases with customers and Scale’s engineering team. Drive cross-functional delivery against AI/ML objectives, oversee onboarding and implementation, and ensure customer success in a fast-moving, mission-driven environment.

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FursaFursa
Scale AI
Scale AI
3 days ago

Engagement Manager, Public Sector (Midwest)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead and coordinate delivery of agentic workflow programs for a national security customer. Own and refine a large account plan, manage day-to-day execution and executive-to-end-user relationships, and scope use cases with customers and Scale’s engineering team. Drive cross-functional delivery against AI/ML objectives, oversee onboarding and implementation, and ensure customer success in a fast-moving, mission-driven environment.
Location: Omaha
Workplace: Onsite
Employment Type: Full time
Job Function: Government & Public Administration
Seniority: Manager level

Key Responsibilities

  • •Manage customer relationships from executives to end users.
  • •Scope agentic workflow use cases with customers for Scale’s engineering team to build and refine.
  • •Lead cross-functional project teams to deliver and exceed the customer’s AI/ML objectives.
  • •Proactively identify customer needs and operator pain points to drive customer success.
  • •Oversee onboarding and successful implementation of customer accounts.
Travel: Medium travel

Pay and Benefits

Salary: USD 138,400 - 208,000 annually
Equity and Bonus:Equity
Schedule:4-Day Week
Perks:Health InsuranceDentalVisionRetirement BenefitsLearning BudgetPaid LeaveCommuter Benefits

Key Requirements

  • •Must have an active TS/SCI clearance.
  • •5+ years of experience succeeding in stakeholder management or delivering customer-facing enterprise-scale applications/solutions.
  • •A track record of structured, analytics-driven problem solving.
  • •Excellent verbal and written communication skills.
  • •Willingness to be onsite with the customer in the Omaha area 4 days per week and able to travel at least 25% of the time.
Experience:5+ years
Education:
Skills:Stakeholder managementCustomer relationship buildingStructured problem-solvingAnalytics-driven thinkingVerbal and written communication
Tech Stack:PythonSQLAIMLAI/MLAgentic workflowsAPI

Eligibility

Security Clearance:TS/SCI

Company Brief

Scale AI
Provides data labeling, annotation, and infrastructure services to accelerate machine learning and AI development. Supplies high-quality training data, tooling, and APIs for customers in autonomous vehicles, mapping, robotics, and enterprise AI applications.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2016
WebsiteLinkedIn