Technical Account Manager - Brazil

Domu Technology Inc.
São Paulo
Workplace: RemoteFull timeUSD 30,000 - 45,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 2+ yearsSkills: ["Relationship management","Expectation management","Unblocking others","Analytical thinking"]

Own key Brazilian partnerships end-to-end by bridging Domu’s platform and enterprise clients. Accelerate time-to-value through technical and client-facing support, run meetings, manage expectations, and unblock engineers. Analyze call and funnel data to identify underperformance and deliver fixes—ranging from workflow automation and engineering tickets to improved processes. Partner closely across AI, voice infrastructure, and regulated fintech workflows across US and LATAM.

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Domu Technology Inc.
Domu Technology Inc.
8 months ago

Technical Account Manager - Brazil

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Own key Brazilian partnerships end-to-end by bridging Domu’s platform and enterprise clients. Accelerate time-to-value through technical and client-facing support, run meetings, manage expectations, and unblock engineers. Analyze call and funnel data to identify underperformance and deliver fixes—ranging from workflow automation and engineering tickets to improved processes. Partner closely across AI, voice infrastructure, and regulated fintech workflows across US and LATAM.
Location: São Paulo
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as the technical link between the platform and the client to accelerate time-to-value.
  • •Act as the trusted point of contact: run client meetings, manage expectations, and unblock senior engineers.
  • •Own client outcomes end-to-end by identifying what’s underperforming.
  • •Analyze call and funnel data to diagnose issues and determine the right fix.
  • •Drive improvements such as workflow automation, engineering tickets, or new processes that solve problems.

Pay and Benefits

Salary: USD 30,000 - 45,000 annually
Equity and Bonus:Equity
Perks:Meal AllowanceGym MembershipEquipment Budget

Key Requirements

  • •2+ years of experience owning an enterprise client as the primary point of contact in a technical, client-facing role.
  • •Engineering or data background; comfortable reading API docs, data flows, and system architecture without needing to write production code.
  • •Hands-on experience with workflow automation tools.
  • •Genuinely analytical—able to design analysis from scratch without a template.
  • •Native Brazilian Portuguese and strong English to run client meetings and internal communications.
Experience:2+ yearsB2B SaaSAIEnterprise techCollectionsLendingCredit-lifecycle operations
Skills:Relationship managementExpectation managementUnblocking othersAnalytical thinking
Languages:PortugueseEnglish
Tech Stack:API docsWorkflow automationVoice AIEnterprise telephony

Company Brief

Domu Technology Inc.
Domu Technology Inc. builds an AI-powered hiring platform that automates candidate sourcing, screening, interviewing, and engagement workflows. Their tools aim to accelerate recruiting cycles, improve candidate matching, and help talent teams manage high volumes of applicants more efficiently.
Industry: HR Tech
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