Zendesk

4 months ago

Enterprise Account Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Enterprise Account Executive role focused on driving top-line revenue by acquiring new enterprise customers in the Bay Area, expanding AI and CX solutions, managing multi-stakeholder sales cycles, and building C-level relationships. You’ll lead territory/account plans, align Zendesk’s AI/CX platform with customer goals, and collaborate with Customer Success, Solutions Engineering, and Product teams to close high-value, strategic deals.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Seniority: Sr. Manager level

Key Responsibilities

•Drive top line revenue growth by acquiring new Enterprise customers across the Bay Area and executing strategies to penetrate top-tier technology and innovation accounts.
•Proactively identify and pursue opportunities to expand AI and automation adoption, cross-selling and upselling Zendesk’s solutions to optimize customer outcomes and profitability.
•Manage and nurture key customer relationships to ensure satisfaction, retention, and long-term partnership growth.
•Use data insights, intent signals, and adoption analytics to prospect effectively, enhance retention, and expand within existing accounts.
•Create quarterly territory and account plans, outlining strategies and actionable tactics to increase Zendesk’s Enterprise market share in the region.

Travel: Low travel

Key Requirements

•8+ years of cloud/software B2B sales or solution engineering experience.

Experience:8+ yearsEnterpriseCloudSaaS

Education:Bachelor's

Skills:PresentationNegotiationClosingConsultative sellingStakeholder management

Languages:English

Tech Stack:SalesforceOutreachClariSeismicLookerAICXData analytics

Company Brief

Zendesk

Provides cloud-based customer service and engagement software, including help desk, ticketing, chat, and CRM tools that enable businesses to manage customer support, self-service, and omnichannel communication at scale.

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: Private Equity Backed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 4.0

Website LinkedIn Glassdoor

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Zendesk

4 months ago

Enterprise Account Executive

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 15 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Sales

Seniority: Sr. Manager level

Key Responsibilities

•Drive top line revenue growth by acquiring new Enterprise customers across the Bay Area and executing strategies to penetrate top-tier technology and innovation accounts.
•Proactively identify and pursue opportunities to expand AI and automation adoption, cross-selling and upselling Zendesk’s solutions to optimize customer outcomes and profitability.
•Manage and nurture key customer relationships to ensure satisfaction, retention, and long-term partnership growth.
•Use data insights, intent signals, and adoption analytics to prospect effectively, enhance retention, and expand within existing accounts.
•Create quarterly territory and account plans, outlining strategies and actionable tactics to increase Zendesk’s Enterprise market share in the region.

Travel: Low travel

Key Requirements

•8+ years of cloud/software B2B sales or solution engineering experience.

Experience:8+ yearsEnterpriseCloudSaaS

Education:Bachelor's

Skills:PresentationNegotiationClosingConsultative sellingStakeholder management

Languages:English

Tech Stack:SalesforceOutreachClariSeismicLookerAICXData analytics

Company Brief

Zendesk

Industry: Enterprise Software

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Decacorn (USD 10B+)

Funding: Private Equity Backed

Headquarters: San Francisco, United States

Founded: 2007

Glassdoor: 4.0

Website LinkedIn Glassdoor