Enterprise Account Executive

Zendesk
San Francisco
Workplace: HybridFull timeFunction: SalesExperience: 8+ yearsEducation: bachelorsSkills: ["Presentation","Negotiation","Closing","Consultative selling","Stakeholder management"]

Enterprise Account Executive role focused on driving top-line revenue by acquiring new enterprise customers in the Bay Area, expanding AI and CX solutions, managing multi-stakeholder sales cycles, and building C-level relationships. You’ll lead territory/account plans, align Zendesk’s AI/CX platform with customer goals, and collaborate with Customer Success, Solutions Engineering, and Product teams to close high-value, strategic deals.

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Zendesk
Zendesk
6 months ago

Enterprise Account Executive

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Source: Company careers pageValidated by: Fursa AI
Last checked: 15 days agoStatus: Live

Job Summary

Enterprise Account Executive role focused on driving top-line revenue by acquiring new enterprise customers in the Bay Area, expanding AI and CX solutions, managing multi-stakeholder sales cycles, and building C-level relationships. You’ll lead territory/account plans, align Zendesk’s AI/CX platform with customer goals, and collaborate with Customer Success, Solutions Engineering, and Product teams to close high-value, strategic deals.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Sales
Seniority: Sr. Manager level

Key Responsibilities

  • •Drive top line revenue growth by acquiring new Enterprise customers across the Bay Area and executing strategies to penetrate top-tier technology and innovation accounts.
  • •Proactively identify and pursue opportunities to expand AI and automation adoption, cross-selling and upselling Zendesk’s solutions to optimize customer outcomes and profitability.
  • •Manage and nurture key customer relationships to ensure satisfaction, retention, and long-term partnership growth.
  • •Use data insights, intent signals, and adoption analytics to prospect effectively, enhance retention, and expand within existing accounts.
  • •Create quarterly territory and account plans, outlining strategies and actionable tactics to increase Zendesk’s Enterprise market share in the region.
Travel: Low travel

Key Requirements

  • •8+ years of cloud/software B2B sales or solution engineering experience.
Experience:8+ yearsEnterpriseCloudSaaS
Education:Bachelor's
Skills:PresentationNegotiationClosingConsultative sellingStakeholder management
Languages:English
Tech Stack:SalesforceOutreachClariSeismicLookerAICXData analytics

Company Brief

Zendesk
Provides cloud-based customer service and engagement software, including help desk, ticketing, chat, and CRM tools that enable businesses to manage customer support, self-service, and omnichannel communication at scale.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Decacorn (USD 10B+)
Funding: Private Equity Backed
Headquarters: San Francisco, United States
Founded: 2007
Glassdoor
Glassdoor: 4.0
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