Principal Account Manager (Major Account Services) (Detroit, MI, US)

Establish, manage, and grow relationships with complex commercial and industrial major accounts, serving as the single point of contact for customer portfolios with substantial electric and gas revenues. Lead electric choice activities such as rate/price comparisons, oversee special pricing contracts, and address service issues by coordinating across the corporation. Visit customer sites, mentor account management personnel, and use a CRM to manage day-to-day interactions and expansion activities.