Account Manager

Informa
New York
Workplace: HybridFull timeUSD 70,000 - 80,000 annuallyFunction: Customer Success & Account ManagementExperience: 3+ yearsSkills: ["Customer relationship management","Communication","Organization","Prioritization","Accountability"]

Own full-cycle revenue growth and customer relationships across the Seatrade Cruise portfolio, driving new business for exhibition space, sponsorships, Lead Insights and related offerings. Prospect using leads, research, and competitive events, build and maintain a healthy pipeline with accurate Salesforce forecasting, and manage renewals and rebooks end-to-end. Collaborate closely with Sales, Marketing, Content, Operations, Customer Success, Finance, and Show Management while representing the portfolio at major industry events.

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FursaFursa
Informa
Informa
1 day ago

Account Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Own full-cycle revenue growth and customer relationships across the Seatrade Cruise portfolio, driving new business for exhibition space, sponsorships, Lead Insights and related offerings. Prospect using leads, research, and competitive events, build and maintain a healthy pipeline with accurate Salesforce forecasting, and manage renewals and rebooks end-to-end. Collaborate closely with Sales, Marketing, Content, Operations, Customer Success, Finance, and Show Management while representing the portfolio at major industry events.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Own and exceed individual revenue targets across exhibition space, sponsorships, Lead Insights, and other assigned commercial products.
  • •Prospect consistently for new business within designated sectors and territories, using research, market intelligence, inbound leads, referrals, and competitive events.
  • •Manage the full customer lifecycle from initial enquiry and sale through onboarding, event delivery, renewal, and rebook.
  • •Maintain accurate Salesforce records and provide timely sales forecasts and pipeline updates to management.
  • •Partner cross-functionally with Sales, Marketing, Content, Operations, Customer Success, Finance, and Show Management and represent the portfolio at industry events.
Travel: Low travel

Pay and Benefits

Salary: USD 70,000 - 80,000 annually
Perks:Health InsuranceVisionDental401kParental LeaveEquityRemote WorkPaid Leave

Key Requirements

  • •3–5+ years of B2B sales, business development, or account management experience.
  • •Proven success generating new business, managing pipeline, and achieving revenue targets.
  • •Experience with trade shows/events, cruise/maritime, travel, hospitality, food and beverage, or media preferred.
  • •Strong customer relationship management with account retention and renewal/rebook experience.
  • •Proficiency with Salesforce or a comparable CRM and Microsoft Office (Outlook, Excel, PowerPoint).
Experience:3+ yearsB2B salesTrade shows/eventsCruiseHospitalityMaritimeTravelFood and beverage
Skills:Customer relationship managementCommunicationOrganizationPrioritizationAccountability
Languages:English
Tech Stack:SalesforceMicrosoft OfficeOutlookExcelPowerPoint

Company Brief

Informa
Global business-to-business information services group operating events, academic and professional publishing, and data & analytics businesses serving specialist markets worldwide.
Industry: Publishing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1998
WebsiteLinkedIn