Associate Manager PT 20-29 hours-Hudson Yards-TEMP

Samsonite
New York
Workplace: OnsitePart timeUSD 18 - 20 hourlyFunction: OtherSkills: ["Client service","Leadership","Coaching","Communication","Time management"]

Lead client experience and drive sales for a luxury retail store. Manage performance against individual and store KPI goals across conversion and client data capture, while coaching and developing associates through roleplay, feedback, and training content. Maintain compliance with timecard accuracy, Tumi University training, and company policies. Ensure visual merchandising standards and uphold a consistently excellent client experience, including events and client tools.

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FursaFursa
Samsonite
Samsonite
1 day ago

Associate Manager PT 20-29 hours-Hudson Yards-TEMP

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead client experience and drive sales for a luxury retail store. Manage performance against individual and store KPI goals across conversion and client data capture, while coaching and developing associates through roleplay, feedback, and training content. Maintain compliance with timecard accuracy, Tumi University training, and company policies. Ensure visual merchandising standards and uphold a consistently excellent client experience, including events and client tools.
Location: New York
Workplace: Onsite
Employment Type: Part time
Seniority: Manager level

Key Responsibilities

  • •Meet and exceed personal sales and store baseline goals, including conversion, DPT, UPT, and client data capture KPI metrics
  • •Plan, prioritize, and champion change with strategic thinking and a sense of initiative
  • •Train and develop associates using roleplay and coaching; support the Store Manager with store training and quarterly personal development goal-setting
  • •Provide clear coaching and feedback, articulate strengths and opportunities, and use company tools to support a 360-degree coaching culture
  • •Ensure compliance (timecards, Tumi University training, and company policies) and deliver client experience through visual guidelines, client books/cards, and event strategies

Pay and Benefits

Salary: USD 18 - 20 hourly
Perks:Employee DiscountPaid Leave401kEap

Key Requirements

  • •Passion for the TUMI brand, lifestyle, clients, and product assortment
  • •Strong sales and client experience, preferably in the luxury market, with proven success meeting sales goals and KPI’s
  • •Ability to coach and develop others, with openness to feedback
  • •Flexible availability to work nights, weekends, mornings, and holidays as needed
  • •Physical ability to stand, move around the store, and lift/push boxes up to 30 pounds, and use a ladder as needed
Experience:Luxury retailClient service
Skills:Client serviceLeadershipCoachingCommunicationTime management
Languages:US

Company Brief

Samsonite
Global luggage and travel goods manufacturer offering suitcases, bags, travel accessories and related products under multiple brands. Operates worldwide through retail, wholesale and e-commerce channels, serving leisure and business travelers.
Industry: Consumer Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Luxembourg, Luxembourg
Founded: 1910
WebsiteLinkedIn