Team Lead - Zenzi Beach - Jumeirah Zabeel Saray

Jumeirah
Dubai
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 2-3 yearsEducation: high_schoolSkills: ["Communication","Teamwork","Adaptability","Reliability","Attention to detail"]

Lead service at Zenzi Beach by welcoming guests, guiding them to tables, and providing confident explanations of menus, specials, and promotions. Manage accurate food and beverage ordering, ensure compliance with alcohol service regulations, and process billing and payments using the MICROS system. Maintain smooth dining operations by handling feedback and resolving concerns promptly to ensure consistently high guest satisfaction.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Jumeirah
Jumeirah
1 month ago

Team Lead - Zenzi Beach - Jumeirah Zabeel Saray

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Lead service at Zenzi Beach by welcoming guests, guiding them to tables, and providing confident explanations of menus, specials, and promotions. Manage accurate food and beverage ordering, ensure compliance with alcohol service regulations, and process billing and payments using the MICROS system. Maintain smooth dining operations by handling feedback and resolving concerns promptly to ensure consistently high guest satisfaction.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Mid level

Key Responsibilities

  • •Warmly welcome guests, escort them to their tables, and provide seating information.
  • •Explain menu items, specials, and promotions, addressing dietary or allergy-related inquiries.
  • •Take and communicate accurate food and beverage orders while ensuring compliance with alcohol service regulations.
  • •Serve food and beverages professionally, handle billing and payments via the MICROS system, and ensure smooth service operations.
  • •Gather guest feedback, resolve concerns promptly, and maintain overall guest satisfaction throughout the dining experience.

Pay and Benefits

Perks:Health InsuranceLife InsuranceShared AccommodationAnnual Leave

Key Requirements

  • •Hold a Higher Secondary School Certificate (or equivalent) with Basic Food and Hygiene Training.
  • •A Diploma in Hotel Management is an added advantage.
  • •Have 2–3 years of experience as a Waiter/Waitress in a luxury hotel with strong service standards knowledge.
  • •Experience handling telephone inquiries and using the MICROS cashiering system, with basic computer literacy.
  • •Fluent English (reading, writing, and speaking) with strong communication, teamwork, adaptability, reliability, and attention to detail.
Experience:2-3 yearsLuxury hospitalityHotelFood and beverage
Education:High School in Hotel Management
Skills:CommunicationTeamworkAdaptabilityReliabilityAttention to detail
Languages:English
Tech Stack:MICROS

Company Brief

Jumeirah
Luxury hospitality company operating hotels, resorts, and serviced residences across the Middle East, Europe, and Asia. Jumeirah is known for high-end guest experiences, iconic properties, dining, and premium leisure services.
Industry: Hotels & Resorts
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1997
WebsiteLinkedIn