Sales Associate III

Tapestry
Waterloo
Workplace: OnsiteFull timeUSD 15 - 19.5Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Drive for results","Interpersonal savvy","Learning on the fly","Dealing with ambiguity"]

Deliver an elevated, personalized shopping experience as the front-line ambassador for the Coach brand. Meet and exceed individual and store sales goals by building client relationships through product expertise and styling advice, using omni-channel tools like mobile POS and clienteling. Drive revenue with cross-selling and tailored recommendations while supporting daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and transaction processing.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Tapestry
Tapestry
2 months ago

Sales Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Deliver an elevated, personalized shopping experience as the front-line ambassador for the Coach brand. Meet and exceed individual and store sales goals by building client relationships through product expertise and styling advice, using omni-channel tools like mobile POS and clienteling. Drive revenue with cross-selling and tailored recommendations while supporting daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and transaction processing.
Location: Waterloo
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador by following Coach Guide to Style and Service standards and building client relationships through personalized styling and fashion advice.
  • •Drive sales by using cross-selling, upselling, and tailored recommendations while utilizing mobile POS, clienteling tools, and social selling platforms to capture data and encourage repeat purchases.
  • •Develop and execute personal sales plans and meet or exceed individual and team KPIs.
  • •Complete daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and maintaining cleanliness and stock levels while following retail policies and asset protection procedures.
  • •Process purchases, returns, exchanges, and online pickups; support inventory cycles (receive shipments, stock shelves, manage product movement) and assist teammates as needed.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience, preferably in luxury retail, with knowledge of fashion trends and competitors.
  • •Experience with POS operation and basic computer proficiency (iPad/laptop, Mobile POS) and ability to use walkie-talkies.
  • •Ability to work at a fast pace and lift 25 lb regularly (up to 50 lb occasionally), including climbing, bending, kneeling, and maneuvering the sales floor and stockroom.
  • •Strong English proficiency.
  • •Luxury retail background and social media savvy, including clienteling and data acquisition skills (live-stream shopping or video demos preferred).
Experience:1+ yearsLuxury retail
Skills:Customer focusDrive for resultsInterpersonal savvyLearning on the flyDealing with ambiguity
Languages:English
Tech Stack:Mobile POSPOSIPadLaptopSocial sellingShort-form video

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor