Service Coordinator II

Trane Technologies
San Antonio
Workplace: OnsiteFull timeUSD 47,310 - 66,465Function: Executive & General ManagementExperience: 1+ yearsSkills: ["Customer service","Communication","Organization","Multi-tasking","Attention to detail"]

Plan, coordinate, control, and direct operational resources to execute service agreements and repair work within financial standards. Dispatch and assign technicians, schedule personnel, materials, subcontractors, and equipment based on project needs and availability, and coordinate with Parts/Acquisition as needed. Maintain customer satisfaction by investigating concerns and routing special requests, while generating work orders, reviewing paperwork, and producing reports. On-site in San Antonio, TX.

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Trane Technologies
Trane Technologies
2 days ago

Service Coordinator II

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Plan, coordinate, control, and direct operational resources to execute service agreements and repair work within financial standards. Dispatch and assign technicians, schedule personnel, materials, subcontractors, and equipment based on project needs and availability, and coordinate with Parts/Acquisition as needed. Maintain customer satisfaction by investigating concerns and routing special requests, while generating work orders, reviewing paperwork, and producing reports. On-site in San Antonio, TX.
Location: San Antonio
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Coordinate service resources, dispatch and assign team members to projects.
  • •Schedule personnel, materials, subcontractors, and equipment based on project needs, skill sets, and availability.
  • •Communicate with Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls and HVAC technicians.
  • •Coordinate operations interactions with the Parts Department and Acquisition as needed.
  • •Maintain customer satisfaction by investigating concerns, routing to assigned staff, and generating work orders and reports.

Pay and Benefits

Salary: USD 47,310 - 66,465
Perks:Health InsurancePaid Leave401k MatchTuition Assistance

Key Requirements

  • •Certificate/degree from college or technical school with 1 year related experience and/or training; or 3 years related experience and/or training with HS Diploma/GED.
  • •Excellent customer service skills and comfort/effectiveness on the phone.
  • •Strong organization with ability to multi-task and prioritize interruptions.
  • •Strong attention to detail in a fast-paced environment.
  • •Knowledge of Word, Excel, Outlook, and Windows.
Experience:1+ yearsHVACEnergy management systemsTemperature controls
Skills:Customer serviceCommunicationOrganizationMulti-taskingAttention to detail
Tech Stack:WordExcelOutlookWindows

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn