Client Relationship Consultant 2 (Banker) - Culver City, CA

U.S. Bancorp
United States
Workplace: OnsiteFull timeUSD 23.19 - 28.35Function: Customer Success & Account ManagementEducation: high_schoolSkills: ["Customer service","Interpersonal skills","Relationship building","Communication","Needs assessment"]

Build trusted relationships with consumer and business clients through proactive outreach, follow-up, and multi-channel engagement. Assess customer banking needs, educate clients on deposit and loan products and digital self-service tools, and recommend solutions aligned to goals. Provide consistent branch-level client service, process transactions, open accounts, complete service requests, and submit credit applications while partnering with branch teams for an accurate, excellent client experience.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 week ago

Client Relationship Consultant 2 (Banker) - Culver City, CA

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 14 hours agoStatus: Live

Job Summary

Build trusted relationships with consumer and business clients through proactive outreach, follow-up, and multi-channel engagement. Assess customer banking needs, educate clients on deposit and loan products and digital self-service tools, and recommend solutions aligned to goals. Provide consistent branch-level client service, process transactions, open accounts, complete service requests, and submit credit applications while partnering with branch teams for an accurate, excellent client experience.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and foster client relationships through proactive outreach and follow up, learning about needs and preferred banking channels.
  • •Identify and communicate solutions for new and existing clients based on needs and a digital-first mindset.
  • •Maintain working knowledge of consumer and business banking products and services, including digital products.
  • •Provide a consistent client experience by greeting clients and processing basic transactions; complete service requests and open accounts.
  • •Proactively educate clients on emerging and self-service digital products and submit credit applications as needed.

Pay and Benefits

Salary: USD 23.19 - 28.35
Perks:Health InsuranceDentalVision401kLife InsuranceDisability InsuranceParental LeavePaid LeavePaid HolidaysAdoption Assistance

Key Requirements

  • •High school diploma or equivalent.
  • •Typically 3 to 4 years of job-related retail banking experience or equivalent combination of experience and training.
  • •Build and foster relationships with clients through proactive outreach and follow up.
  • •Thorough knowledge of bank and branch policies, procedures, and support systems.
  • •Position requires NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including passing required background and credit checks.
Experience:Retail bankingFinancial services
Education:High School
Skills:Customer serviceInterpersonal skillsRelationship buildingCommunicationNeeds assessment
Licenses:NMLS registration
Certifications:NMLS registrationS.A.F.E. Act of 2008Regulation Z
Tech Stack:Digital productsSelf-service technologies

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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